Magma Math offers live support for teachers and ongoing partnership support for school and district leaders.
For Teachers
Need assistance while teaching or preparing assignments? Our support team is available live during school hours to help troubleshoot issues, answer questions, and provide guidance.
Support Hours
Monday–Friday
8:00 AM–7:00 PM ET
How to Contact Support
Click the orange chat bubble in the bottom-right corner of your Magma account to start a conversation with our team.
For Students
At this time, Magma Math does not provide direct support for students.
If a student experiences an issue, please have a teacher or school administrator contact us on the student’s behalf. Our team will work quickly to help resolve the issue.
For School and District Administrators
Every school and district partnered with Magma Math is paired with a dedicated Customer Success Manager (CSM).
Your CSM can help with:
onboarding and implementation
professional learning and training
rostering and technical support
rollout planning
ongoing partnership support throughout the school year
Your CSM is your primary point of contact for all things Magma Math.