📍 Where to Find It
Go to Back Office > Users
Click Company Admin or POS Employee
👤 POS Employee
Frontline team members who interact directly with the POS in the restaurant.
What it is ? | Who/What it Affects |
Purpose | Day-to-day POS use (ordering, payments, clock-in/out) |
Access | POS workstation interface only |
Login Method | Numeric PIN |
Assigned To | Company and Revenue center |
Must Have a Role? | ✅ Yes – requires a POS Role |
Manages Configuration? | ❌ No |
Appears in Time Clock? | ✅ Yes |
🧠 Typical roles: Server, Bartender, Kitchen Staff
🖥️ Company Admin
Administrative users who manage settings, products, employees, and reports via the Back Office.
What it is ? | Who/What it Affects |
Purpose | Manage menus, user settings, reporting, and configuration |
Access | Web-based Back Office |
Login Method | Email + Password |
Assigned To | Company or Location |
Must Have a Role? | ❌ (Permissions managed independently) |
Manages Configuration? | ✅ Yes |
Appears in Time Clock? | ❌ No |
🧠 Typical roles: Company Admin, Manager, Owner
🔄 Can Someone Be Both?
Yes, a person can have access to both the POS and the Back Office—but this requires creating two separate user accounts:
One as a POS Employee (with a PIN to access the POS)
One as a Company Admin (with an email/password to access the Back Office)
🧠 Example: A manager may need to clock in to take orders during busy hours, but also log into the Back Office to manage employees, menus, and reports.
🧭 When to Use Each
Task | Type of User Needed |
Clock in/out and send orders | POS Employee |
Create or update menu items | Company Admin |
Update employee PINs or roles | Company Admin |
Process refunds or adjust bills | POS Employee (with permissions) |
Access reports | Company Admin or POS Employee (if permissioned) |
Modify revenue centers | Company Admin |