When a document is created from a Shopify order, we send the Shopify SKU to SmartBill as the product code, so it shows on the document. This works while Send SKU to SmartBill’s product code field + Sync stock is ticked under Settings » Content (it is by default).
✅ What do you need to set up first?
Turn this on in your SmartBill account:
Go to Configurations in SmartBill
Open General Preferences
Turn on Show product code on document
🛒 How it works
Step 1 — Set the SKU in Shopify
In Shopify Admin » Products » open a product » Inventory section » enter the SKU (for example: SKU001) » Save
Step 2 — We send the SKU to SmartBill as the product code
When the document is created, the product code shows next to the product name.
Good to know
SKUs are set per variant in Shopify, so every variant needs its own SKU.
A product without an SKU simply has no product code on its line. The rest of the document is created as usual.
Exception: if Use product code is on in SmartBill (Configurations » General Preferences), SmartBill only issues a document when every product has a code. So a product without an SKU stops the document, and so does unticking Send SKU to SmartBill’s product code field + Sync stock in the app. The Monitor then shows error 4-2.
Invoices without stock deduction: untick Send SKU to SmartBill’s product code field + Sync stock and turn off Use product code in SmartBill (Configurations » General Preferences). Want the SKU on the invoice anyway? Pick Product name + SKU under SKU on documents in the app's Settings » Content.
With Send SKU to SmartBill’s product code field + Sync stock ticked (the default), invoices also take the sold quantity off your SmartBill stock. How it works and what to do if it fails: Content » Stock sync.