Create a SuperFaktúra document by hand from a Shopify order, for example if a document wasn’t created because of an error. You do it on the order page in Shopify Admin, or from the Monitor.
Create a document by hand
Four steps, one document at a time.
Step 1
Go to Shopify Admin » Orders » open the order
Step 2
Click More actions » ‘Create SuperFaktúra document’
Step 3
Choose the document type and click Create now
Step 4
You see a success message with the document number
The document is created in SuperFaktúra, and emailed if email is on for it. If something fails, you see the error message and how to fix it. See error codes.
No success message, or an error you can’t fix? Write to us in the chat, and we’ll fix it as soon as we can.
Document types you can create
Invoice
Proforma invoice
A credit note can’t be created by hand in the app. Create it in your SuperFaktúra account.
Create from the Monitor
On the Monitor, Generate document (order with no document) and Try again (order with an error) open the same window.
Good to know
Manual creation ignores Skip these orders and Generate for.
Every click creates a new document, even if the order already has one of that type.
If the order has a proforma invoice, the invoice is linked to it. For a paid order, the payment is also recorded in SuperFaktúra, if it isn’t yet.
Email: the document is emailed only if Email this document to the customer is ticked for that document type under Triggers.
Bulk creation isn’t supported yet: you create one document at a time.
Alternative way
For old or imported orders you can also use a trigger instead of manual creation.
Old orders are in Shopify
The orders are in Shopify, but they have no invoice yet.
Pick a trigger the orders haven’t passed yet.
For example, if the old orders are already paid, When order is paid won’t work: they can’t become paid again.
But if they’re paid and not yet fulfilled, When order is fulfilled is the right trigger.
In the app, select When order is fulfilled » Save
Mark an old order as fulfilled: the invoice is created automatically, and emailed if email sending is on.
Importing orders from file
You import orders from an XLSX or CSV file into Shopify and want documents for them. An imported order works just like an order you create in the Shopify admin: documents are created by your trigger settings.
Before you import:
Make sure the integration is active (you entered your credentials and see the green message in the app).
Set up the Triggers in the app and save.
Import 2-3 test orders and check that everything works. Need help? Write to us.
Then import all your old orders. Documents are created automatically.