Navigation: Navigate to Work Orders under CMMS.
Adding Followers to a Work Order
Followers allow your team members to collaborate on work orders and receive updates.
Steps:
Open the work order detail page.
Locate the Followers dropdown at the top of the page.
Click the dropdown and select the team members you want to add as followers.
Note:
Followers will receive email notifications when updates are made to the work order.
Show Followed Work Orders in "My Work Orders"
By default, followers won’t see work orders they follow in their My Work Orders page unless access is granted.
Steps:
Go to Main Settings > Access and Permissions under Work Management.
Toggle ON the Work Order Access option.
Followers will now see the work orders they follow in their My Work Orders list.