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How To Locate and Adjust Slack Owners & Admins
How To Locate and Adjust Slack Owners & Admins

Identify and update Slack owners to help configure the ProDispatch feature when using Slack for agent messaging.

Sabrina Garrett avatar
Written by Sabrina Garrett
Updated over 2 weeks ago

Overview

MaverickRE must link to an owner account for the ProDispatch features to function correctly. Use this article to check for owners and admins.

How to Find Owners and Admins in Slack

In Slack, you can find people you work with from the directory. Search for anyone to view their profile and find information.

Step-by-Step Instructions

How to Update Channel Creation Preferences

If you need to adjust who can create channels in your workspace, follow these steps. This setting is available only to workspace owners, and it allows you to control who has permission to create channels.

Step-by-Step Instructions

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