ProDispatch
Learn how to configure and use your ProDispatch
ProDispatch Router
General Knowledge Articles
ProDispatch OverviewMake sure every lead gets to the right agent, every time
MaverickRE ProDispatch: Slack vs. SMS
ProDispatch Messages in SlackThis article outlines the Slack channels and notification systems used to manage lead handouts. It clarifies the distinct views for Administrative roles versus Agents and explains where critical appointment data…
ProDispatch Set Up and Troubleshooting
Initial configuration steps for setup and commonly used troubleshooting.
ProDispatch ConfigurationLearn how to set up your ProDispatch lead handout router and configure your agents.
How to Add the MaverickRE App to Slack (Managing Slack Owners & Admins)Identify and update Slack owners to help configure the ProDispatch feature when using Slack for agent messaging.
My Agent Is Not Getting Notified About ProDispatch Lead Handouts in Slack, Why?Helpful troubleshooting steps to take when you have an agent that reports they have not received lead handout notifications in Slack
ProDispatch Routing Form
A clear and concise overview of how to understand and use the ProDispatch form to efficiently assign appointments to agents.
ProDispatch FormAdvanced ProDispatch appointment handout and routing controls.
ProDispatch Reporting
Overview and breakdown of ProDispatch Reporting
ProDispatch Reporting Breakdown
ProDispatch Handout Reporting OverviewTrack and analyze lead handouts and agent performance in real time