Maxanet lets you move an auction item from one winning bidder's invoice to another after the auction has ended — useful when a bidder cannot pay, an item was assigned incorrectly, or you need to transfer a win to the next-highest bidder outside Maxanet's automated bid deletion. The process is: (optionally refund the original bidder), delete the item from their invoice, then add the item to the new bidder's invoice (creating a new invoice for them if they don't have one in this auction yet).

If the original winning bidder already paid for the item you are about to reassign, refund them before reassigning so their payment history is clean. Use the Payment Refunds workflow on the Invoices tab to process the refund, then continue with the reassignment steps below.

Open your Maxanet Admin panel and go to Auction Dashboard → Invoices. Find the original winning bidder's invoice, click the 3-dot Actions menu on that row, and select Edit. On the Edit Invoice screen, click the trash can icon next to the item you want to remove. Write down the item number and name before deleting — you will need them when you add the item to the new bidder's invoice. Click Update at the bottom and confirm. Maxanet returns you to the Invoices tab.

On the Invoices tab, find the new bidder who should receive the item. Click the 3-dot Actions menu on their invoice and select Edit. Click the +Add More button at the bottom of the Edit Invoice screen — a new set of fields appears. Start typing the item name or number in the Item field; Maxanet auto-populates matching items. Fill in the Consignor and Fees columns if applicable, and enter the final sale price in the Amount field. Click Update and confirm the changes. The item now appears on the new bidder's invoice.

If the bidder you want to reassign the item to does not currently have an invoice in this auction, create one. On the Invoices tab, click the green Add button. Fill in all applicable fields — start typing the bidder name/number and the item name/number to auto-populate. Once all information is entered, click Save. Maxanet creates a new invoice line item labeled New for this bidder. From there, use the 3-dot Actions menu on the new invoice to Make Payment when the new winning bidder pays.

Only if they already paid for the item. If they haven't paid, you can just delete the item from their invoice and reassign. If they paid, refund first so the record stays accurate.

The new bidder will see the item on their invoice. They will not see any history of the item having been on another bidder's invoice previously.

Bid history stays with the item, not the invoice. Reassigning does not change the bidding record.

The Edit Invoice workflow handles one item at a time. For bulk moves, repeat the process per item, or consider using the Disable Bidding bulk-delete feature if you're removing all wins from one bidder.