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How to manage Maxanet settlement reports — apply commissions, approve, and email consignors

Manage Maxanet settlement reports: apply commissions, add custom fees, preview, approve, and email consignors after an auction ends.

Written by Dan
Updated yesterday

Overview

When you end an auction in Maxanet, Maxanet automatically generates a settlement report for every consignor whose items were in the auction. Settlement reports are where you apply commission percentages, add one-time fees (marketing, lotting, etc.), preview and approve the reports, record payments to consignors, and email statements out. This article covers the full settlement workflow end to end.

Prerequisite: items must be assigned to consignors before auction end

Settlement reports only generate for items that had a consignor assigned before the End Auction button was clicked. If items were not assigned a consignor, they do not appear on any settlement report and cannot be retroactively added. See the Assign inventory items to a consignor article.

Where to find settlement reports after ending an auction

From your Maxanet Admin panel, click the auction title to enter the auction dashboard, then click the Settlements tab. This page lists every settlement report generated by Maxanet, one per consignor with items in the auction.

How to apply a commission (flat or sliding scale) to a settlement

Most clients apply a percentage commission to each settlement report. First, set up your commission as a Global Fee under Admin → Configurations → Global Fees — choose the Commission category and enter a flat percentage or check Sliding Commission Scale for tiered commissions. See the Global Fees article for sliding scale setup.

Back on the Settlements tab, check the box on the settlement report(s) you want to apply a fee to. Click the orange Group Actions button and select Add Fee. Pick your commission fee from the Fees dropdown. Use the grey +Add More button to stack multiple fees (commission + marketing fee, etc.). Click the green Update button to save. The fees are applied to the settlement.

How to add a custom one-time fee to a single settlement

For one-time fees that you don't want saved as Global Fees (a specific lotting fee, a one-time marketing charge, a damage deduction), use the Add Custom Fee option instead. Check the settlement report on the Settlements tab, click Group Actions → Add Custom Fee, and enter the fee details. Custom fees are one-time-use — they apply only to this specific settlement and are not saved to your Global Fees list.

How to edit or manage fees at the item level within a settlement

Each settlement report row has an Actions menu on the far right with Manage Fees and Manage Custom Fees options. These let you customize fees at the individual item level within the specific settlement report — useful when different items in the same consignor's settlement have different commission rates or custom fee structures.

How to preview a settlement report (Summary or Detailed)

Right-click the settlement report number to open a preview in a new browser tab, or use the Actions menu to Preview or Download either the Summary or Detailed settlement report. The Summary is a condensed one-page view; the Detailed version shows every item, every fee, and every calculation — use Detailed for auditing and Summary for a clean overview.

How to approve a settlement report and make it visible to the consignor

Before a consignor can see their settlement report on their public-facing profile, you must Approve it. This works just like Approving invoices — on the Settlements tab, check the settlement, click Group Actions, and select Approve. Once approved, the settlement is visible to the consignor under the Settlements tab of their public profile. Until approved, the consignor cannot see their settlement even though you're working on it in the admin panel.

How to record a payment to a consignor and email the settlement

Once the settlement is approved and you've paid the consignor, record the payment using the Actions menu on the settlement report row. The same Actions menu has an option to email the settlement report PDF to the consignor — optional but commonly used so the consignor has a permanent record of the settlement.

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Common questions

Why doesn't my settlement report show certain items?

Because those items didn't have a consignor assigned before the auction ended. Check item assignments before clicking End Auction — retroactive assignment is not possible.

How do I apply a sliding-scale commission?

Create the commission as a Global Fee with Category=Commission and check Sliding Commission Scale. Add tiers (e.g. 20% first $1000, 10% above). Then apply the fee to the settlement report via Group Actions → Add Fee.

What's the difference between Add Fee and Add Custom Fee?

Add Fee pulls from your Global Fees list (reusable). Add Custom Fee creates a one-time-use fee that's only on this specific settlement report and is not saved to your Global Fees.

Can I preview a settlement before approving it?

Yes. Right-click the settlement report number for a quick preview, or use Actions → Preview/Download to see the Summary or Detailed version. Previewing does not approve or notify the consignor.

When does the consignor see their settlement?

After you click Approve on the settlement report. Until then, it's invisible to them even though you can see and edit it in the admin panel.

How do I email the settlement PDF to the consignor?

Use the Actions menu on the settlement report row and choose the Email option. Optional — many clients skip the email and rely on the consignor viewing the settlement from their public profile.

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