Overview
Maxanet lets you attach a custom one-off fee to any individual bidder invoice β most commonly a shipping charge, handling fee, or any other charge that wasn't part of the original auction fees. Unlike Global Fees, which are reusable templates, custom fees are specific to one invoice and do not show up for other bidders. The fee can be marked taxable, and the fee Name you enter prints on the invoice alongside the amount.
How to open the Manage Custom Fees workflow
From your Maxanet Admin panel, go to Auction β Invoices tab. Find the bidder invoice you want to add a custom fee to. On the far right of that row, click the 3-dot Actions menu and select Manage Custom Fees.
How to create a one-off fee on a single invoice
In the Manage Custom Fees dialog, create a new one-time fee. Enter the Fee Name (this exact text prints on the invoice next to the amount β for example Shipping, Handling, Crating, or Special Delivery), the Amount, and choose whether the fee is taxable. Save to apply it to that one invoice only. The fee appears on the next invoice view and on any PDF generated from it.
Common questions
Does a custom fee on one invoice affect other bidders' invoices?
No. Custom fees are per-invoice. Only the invoice you added the fee to is affected; other bidders see their regular invoice totals.
When should I use a custom fee vs a Global Fee?
Use a Global Fee when the charge applies to many invoices or repeats across auctions (Buyer Premium, Sales Tax). Use a custom fee for one-off charges that apply only to a specific bidder (shipping, crating, one-time discounts).
Can I make a custom fee taxable?
Yes. The Manage Custom Fees dialog has a taxable flag. If checked, applicable taxes (based on your auction's tax setup) apply to the custom fee amount.
How do I remove a custom fee I added by mistake?
Reopen Manage Custom Fees on the same invoice and delete the entry. The invoice recalculates without the fee.
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