📝 Step 1: Create a New Restock Request
Navigate to the restock section of the app and select “Create New Restock Request.”
Choose your shipping method:
Ship with Mayple – Let us handle your shipping and logistics.
Step 2:🌍 Select Shipping from outside the U.S
Selecting this option will allow you to input your brand warehouse address and warehouse contact person to arrange collection.
Choose your shipment method:
Air Freight – Faster transit time, highly recommended
Ocean Freight – Economical, longer lead time.
View the estimated cost per pallet and associated weights.
📋 Step 3: Add Products to Your Restock
You can add products in three ways:
Import a CSV file
Add new products manually
Select from your existing product list
✅ Ensure the following details are complete for each product:
SKU
Product Name
Country of Origin (COO)
HS Code
Barcode
Unit Quantity
Retail Price
Cost of Goods
Gross Unit Weight
Expiry Date (if applicable)
💡 Tip: Mayple pulls this information directly from your Shopify store and calculates cost of goods based on your retail price.
🚀 Step 4: Dispatch Your Shipment
Fill out your shipment details:
Total weight and dimensions
Number of boxes or pallets
Select how your products will be handled:
By each piece
By carton
Enter the following warehouse details:
Warehouse contact name
Warehouse contact phone number
Warehouse address
Inventory ready date
🧊 If shipping By Carton:
Confirm the inventory will be handled by carton (all items in a box must share the same SKU, barcode, expiry date, and condition).
Note: Mixed SKUs will automatically be handled by piece.