What can I pay with Mbrella Pay?
It's easy to use with all flexible mobility providers within the EER!
What do we mean by flexible mobility?
Public mobility
National public transports
International public transport (Thalys / Eurostar/ ...)
Shared mobility
Shared car solutions (Poppy / Miles / Cambio/ ...)
Steps and electric bike (Dott / Bolt / Poppy / ...)
Classic Taxi
New taxi solutions (Uber / Bolt / Heetch/ ...)
What can’t you use the card for?
Parking. So far, we only allow expenses that are allowed within the legal mobility budget. And parking cannot be paid for with the legal mobility budget.
Fuel; Charging; Railroads - Freight transport (no person transport); Towing Services (not allowed in the legal budget, just like fines); Tolls and Bridge Fees (not allowed in the legal budget - eg: péage); Car repairs, motorcycle shops and dealers, automative parts,… (not allowed in the legal budget); Fuel/service stations - With or without Ancillary Services
Expenses that take a big security deposit (bigger than the available budget). Such as car rental companies or fuel stations.
The card only works with merchants that just sell mobility. For instance, you cannot buy a bike with it at Decathlon (since Decathlon also sells football gear for instance). Manually add an expense on Mbrella for these purchases. Examples of merchants that will be declined:
Decathlon
Local bike shop
Cowboy bikes webshop
Uber Eats
…
The card does not (yet) work with Apple Pay or Google Pay
Is your card not working?
Make sure you're not using Mbrella Pay card for one of the expense categories mentioned above.
Check with your HR team if your Mbrella Pay card isn't blocked during weekends and holidays.