Employees
For employees using Mbrella
By Quinten and 4 others5 authors89 articles
Getting started with Mbrella
Learn the basics on expenses, budgets, settings and more
- Getting started as Mbrella userMbrella explained: Expenses, Budgets & our Mobility Hub
- Change your languageGo to your profile and change your language to Dutch, French or English
- Resetting your passwordClick on the link in the article and reset your password
- Budgets explainedA quik summary on Mbrella's budgets
- The Explore pageDiscover all the spending options within the mobility budget
- Expenses explainedA quick summary of Mbrella's expenses
- Adding single expensesYou can add expenses yourself and include an attachment
- Adding and deactivating recurring expensesSchedule automatic expenses on a recurring basis
- Reserving budget for future recurring expensesThe perfect solution to avoid overspending when dealing with leasing invoices
- How AI makes expense management effortlessHelps employees submit expenses faster with AI-powered receipt scanning
FAQ Legal Mobility Budget
Everything you need to know about the legal mobility budget
- Which expenses are covered by the legal mobility budget?A comprehensive overview of possible expenses under pillar 2 of the legal mobility budget.
- FAQ's Housing costsFAQ's related to more specific questions related to housing costs.
- Which expenses related to housing costs are covered by the legal mobility budget?If you live within 10 km of your normal place of work, you can finance rent, mortgage interests or capital payments with the mobility budget
- Which expenses related to bike accessories are covered by the legal mobility budget?
- Which expenses related to travels abroad are covered by the legal mobility budget?As it is allowed in your mobility policy, most pillar 2 expenses abroad are covered by the legal mobility budget.
- Should I lease my company bike with my mobility budget?A comparison is made between bike leasing paid with the mobility budget and bike leasing via a salary sacrifice.
- What justification document should be added to pillar 2 expenses?It is up to the employer to determine what justification must be submitted to prove the expense. No specific formalities are imposed.
- Is my legal mobility budget fixed?A short article that describes when the mobility budget can be increased or decreased.
- Is it allowed to add mobility expenses from before the legal mobility budgetNo, only expenses that occurred during the period in which the employee is entitled to the mobility budget are accepted.
- Can a rental contract between family members or relatives be financed from the mobility budget?When is a rental contract between familie members allowed and when is it not? What supporting documents should one have?
- When are expenses reimbursed?
- Parental leave and the legal mobility budgetWhat about your mobility budget when you are on parental leave?
- How can I see my km allowances?Find out where you can find your km allowances in the platform
- Why can't I add my commute?Having trouble adding your commute trip?
- Why is my km allowance "pending"?Find out why your KM allowance has the status "pending".
- Why can't I edit the benefits in my Mobility Hub?Find out how the benefits in the Mobility Hub work in this article.
- Why is my distance different for the same ride?The same route can have a different distance, depending on a few factors.
- I don't agree with the distance calculated by the tool.What to do if you don't agree with the distance of your commute.
- Why is it interesting to receive a bike allowance through your legal mobility budget?Find out why it is interesting to receive a bike allowance through your legal mobility budget.
- I always make the same trip. Should I add the same trip everyday in the calendar?How to have your trips in the commute planner appear automatically.
- How to edit a trip?How can you edit a scheduled trip in the commute planner?
- How and why to add a trip to your favourites?How to use the "add to favorites" feature in Mbrella.
- How can I repeat my trips automatically?
- How to add a waypoint to my trip?Making a pitstop? Don't worry, you can add this to your commute!
- How to register a trip to work in Mbrella?How to use the commute planner in Mbrella
- How to add a commute trip in the Mbrella mobile app?How to enter a trip in the application.
- What is the difference between expenses and allowances?A Mbrella starter's guide for Securex customers
- Which document should I attach to my expenses?Adding your expenses in Mbrella is easy. But what proof does the law require for each expense in the legal mobility budget?
- Why did I not receive an expense reimbursement on my payslip?Check your expense's payroll status
- Why is my expense still pending?Your admin did not yet approve it
- Ordering public transport subscriptionsYour mobility manager first has to give you access
- Overview of available public transport productsFind an overview of all the available public transport products in Mbrella here
- Why is my subscription order on "Pending"?
- How to terminate my public transport subscription
- How to renew a public transport subscription
- What to do when your MOBIB card will expire soon?
- I lost My Mobib card what do I need to do?
- STIB/MIVB - Order a Brupass 10 (XL)Read here how you can order a Brupass from STIB on Mbrella
- STIB/MIVB - When and how will I receive my subscription?
- STIB/MIVB - Order a subscription
- STIB/MIVB - When and how will I receive my Brupass (XL)?
- SNCB/NMBS - When and how will I receive my train subscription?
- SNCB/NMBS - Order a classic subscription
- SNCB/NMBS - What is the ideal train subscription for me?Find the best train subscription for your commute
- How can I see the subscriptions on my MoBIB card?You're not sure of the number of trips remaining on your subscription or when it expires? This article is for you
- STIB/MIVB - My monthly subscription is expiring, what now?Annual STIB subscriptions are renewed automatically but monthly subscriptions need to be actively renewed. Why make it easy, right?! 🤷🏽♀️
- SNCB/NMBS - Order a Flex subscription
- SNCB/NMBS - What is the Flex subscription?SNCB solution for all remote workers
- SNCB/NMBS - Order a City Pass
- SNCB/NMBS - When and how will I receive my train Flex subscription?
- SNCB/NMBS - Order a Railease
- De Lijn - Order a subscription
- De Lijn - When and how will I receive my subscription?
- De Lijn - My subscription is expiring, what now?You took a subscription from De Lijn and it's soon coming to an end. How can you make sure you don't go a day without a bus pass?
- TEC - When and how will I receive my subscription?
- TEC - Order a subscription
- How do I register a professional car trip in Mbrella?With the new Car Professional Allowance, you can now easily log your trips and specify whether they are for commuting or for a professional purposes.
Mbrella Pay
All about our payment card
- Employee - What is Mbrella Pay
- Employee - Activate Mbrella pay
- Employee - Pin code creation & modification
- Employee - Activate contactless payments
- Employee - Do I need to add money on my card?
- Employee - What can you buy with Mbrella pay
- Employee - Where can I use my Mbrella Pay card?
- Employee - Lost card
- Employee - See & manage Mbrella pay expenses
- How to create a virtual card in MbrellaThis article explains how you can create a virtual Mbrella Pay card
- How to use a virtual card ?
- How many cards can I have?
- Mbrella Pay - What is the difference between a virtual and physical card?In this article we explain what exactly is the difference between the virtual and physical Mbrella Pay card.
- Costs related to Mbrella Pay
- Mbrella Pay - Card is not deliveredWhat to do if your Mbrella Pay card is not delivered after 10 days.
Youtube tutorials
Even more information in the form of Youtube tutorials
Mbrella mobile app
Discover how to use the Mbrella mobile app. From adding expenses, to adding bike trips and changing your language in the app.