I have a valid MOBIB card
Subscription name | Next | Horizon | Express |
Valid for | 1 or 12 months | 1 or 12 months | 1 or 12 months |
N° of journeys | Unlimited travel | Unlimited travel | Unlimited travel |
How to link my MOBIB card to TEC | 1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract! | 1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract! | 1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract! |
| 2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella | 2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella | 2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella |
When do I receive this link? | See estimated delivery time of the email with link in Mbrella (+/- 5 days) | See estimated delivery time of the email with link in Mbrella (+/- 5 days) | See estimated delivery time of the email with link in Mbrella (+/- 5 days) |
How do I order my subscription? | Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract! | Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract! | Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract! |
When is my subscription activated? | At the latest the next day | At the latest the next day | At the latest the next day |
What do I do to activate it? | If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine | If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine | If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine |
Comment | If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data | If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data | If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data |
I don’t have a valid MOBIB card
Subscription name | Next | Horizon | Express |
Valid for | 1 or 12 months | 1 or 12 months | 1 or 12 months |
N° of journeys | Unlimited travel | Unlimited travel | Unlimited travel |
How to order a subscription from TEC without MOBIB card | 1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account | 1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account | 1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account |
| 2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket. | 2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket. | 2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket. |
When do I receive it? | Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase | Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase | Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase |
Comment | You can also get a MOBIB card in all ESPACES TEC | You can also get a MOBIB card in all ESPACES TEC | You can also get a MOBIB card in all ESPACES TEC |