Skip to main content
All CollectionsI'm an employeeMobility HubPublic transport
TEC - When and how will I receive my subscription?
TEC - When and how will I receive my subscription?
Jannie Vranckx avatar
Written by Jannie Vranckx
Updated over 8 months ago

I have a valid MOBIB card

Subscription name

Next

Horizon

Express

Valid for

1 or 12 months

1 or 12 months

1 or 12 months

N° of journeys

Unlimited travel

Unlimited travel

Unlimited travel

How to link my MOBIB card to TEC

1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract!

1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract!

1. Click “Link my MOBIB card” in Mbrella and fill out your MOBIB card n° in your Mbrella profile to make sure your order will be recognised under the ING contract!

2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella

2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella

2. You will receive a link to activate your MOBIB card on your email address stored in Mbrella

When do I receive this link?

See estimated delivery time of the email with link in Mbrella (+/- 5 days)

See estimated delivery time of the email with link in Mbrella (+/- 5 days)

See estimated delivery time of the email with link in Mbrella (+/- 5 days)

How do I order my subscription?

Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract!

Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract!

Order your subscription on the TEC E-SHOP, at a SELF vending machine or at a TEC counter (ESPACES TEC). Your MOBIB card will be linked to ING’s 3rd payer contract!

When is my subscription activated?

At the latest the next day

At the latest the next day

At the latest the next day

What do I do to activate it?

If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine

If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine

If you’ve never used your MOBIB card on a TEC vehicle before, simply scan it at a SELF vending machine

Comment

If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data

If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data

If you already have a MOBIB card from another provider, go to a SELF vending machine or a TEC counter to update your data

I don’t have a valid MOBIB card

Subscription name

Next

Horizon

Express

Valid for

1 or 12 months

1 or 12 months

1 or 12 months

N° of journeys

Unlimited travel

Unlimited travel

Unlimited travel

How to order a subscription from TEC without MOBIB card

1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account

1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account

1. Click "Create a TEC account to order one“ in Mbrella and create your TEC account

2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket.

2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket.

2. Go to the TEC E-SHOP, add your MOBIB card to your shopping basket and order your subscription. It will be charged on the MOBIB card in your basket.

When do I receive it?

Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase

Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase

Once your payment validated, your MOBIB card with your activated subscription on it will be delivered by post 1 working day after your purchase

Comment

You can also get a MOBIB card in all ESPACES TEC
- Request your MOBIB card on your name
- Bring your ID (and a photo if you don’t have a Belgian National Registry Number)
- Your subscription is added to your MOBIB card right away!

You can also get a MOBIB card in all ESPACES TEC
- Request your MOBIB card on your name
- Bring your ID (and a photo if you don’t have a Belgian National Registry Number)
- Your subscription is added to your MOBIB card right away!

You can also get a MOBIB card in all ESPACES TEC
- Request your MOBIB card on your name
- Bring your ID (and a photo if you don’t have a Belgian National Registry Number)
- Your subscription is added to your MOBIB card right away!

Did this answer your question?