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STIB/MIVB - When and how will I receive my Brupass (XL)?
STIB/MIVB - When and how will I receive my Brupass (XL)?
Jannie Vranckx avatar
Written by Jannie Vranckx
Updated over 8 months ago

I have a valid MOBIB card

Subscription name

Brupass 10 journeys

Brupass XL 10 journeys

Valid for

Valid for 18 months after purchase

Valid for 18 months after purchase

N° of journeys

10

10

How do I receive it? |

Will be activated on your MOBIB card

Will be activated on your MOBIB card

When do I receive it?

Activated within 48 hours

Activated within 48 hours

What do I do to activate it?

Just scan your MOBIB card on a GO machine and start riding!

Just scan your MOBIB card on a GO machine and start riding!

Comment

Give Mbrella some time to process your order, so order it two working days in advance! 🙏🏽

Give Mbrella some time to process your order, so order it two working days in advance! 🙏🏽

If you have a STIB card from another provider, you must first accept the STIB conditions on a GO sales machine before we can order your subscription from STIB

If you have a STIB card from another provider, you must first accept the STIB conditions on a GO sales machine before we can order your subscription from STIB

Please note that STIB shows the n° of rides card per card. So don't worry if you already bought a new Brupass and you don't see the rides added on your card yet: once your previous Brupass is fully used, you will see your 10 next rides appear when you scan your MOBIB

Please note that STIB shows the n° of rides card per card. So don't worry if you already bought a new Brupass and you don't see the rides added on your card yet: once your previous Brupass is fully used, you will see your 10 next rides appear when you scan your MOBIB

I don't have a valid MOBIB card

Subscription name

Brupass 10 journeys

Brupass XL 10 journeys

Valid for

Valid for 18 months after purchase

Valid for 18 months after purchase

N° of journeys

10

10

How do I receive it?

Mbrella can’t order a Brupass while creating a new MOBIB card. So you’ll have to order a MOBIB card yourself. You can order a new one on the STIB Go Easy site

Mbrella can’t order a Brupass while creating a new MOBIB card. So you’ll have to order a MOBIB card yourself. You can order a new one on the STIB Go Easy site

Make sure your MOBIB card is nominative (💡 is your name on the card?)

Make sure your MOBIB card is nominative (💡 is your name on the card?)

When do I receive it? (check expected delivery date on Mbrella)

MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days!

MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days!

What do I do to activate it?

Just scan your new MOBIB card on a GO machine and start riding!

Just scan your new MOBIB card on a GO machine and start riding!

Comment

Give Mbrella some time to process your order, so order it on time! 🙏🏽

Give Mbrella some time to process your order, so order it on time! 🙏🏽

Please note that STIB shows the n° of rides card per card. So don't worry if you already bought a new Brupass and you don't see the rides added on your card yet: once your previous Brupass is fully used, you will see your 10 next rides appear when you scan your MOBIB

Please note that STIB shows the n° of rides card per card. So don't worry if you already bought a new Brupass and you don't see the rides added on your card yet: once your previous Brupass is fully used, you will see your 10 next rides appear when you scan your MOBIB

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