Line Item discounts can be applied manually by a budtender at POS or automatically using a discount code. They're designed for quick, flexible promotions that don't require triggers or thresholds.
They're often used for:
Customer service adjustments
Budtender discretion discounts
Single-product deals
Promotions that can't be automated yet (like "$5 off when you leave a review")
How It Works
Follow these steps to create a Line Item discount in Meadow:
Select your discount type.
Choose Line Item when creating a new discount.
Add a clear name and description (e.g., $1 Birthday Joint or $5 Review Credit).
Set your discount amount.
Choose between Amount Off, Percent Off, or New Price.
Amount Off — subtract a fixed dollar amount (e.g., $5 off)
Percent Off — subtract a percentage (e.g., 10% off). Supports "Maximum Discount Value" (e.g., 20% off up to $50)
New Price — set a specific price for the item (e.g., change the price to $15). Use this when you want to set an exact price rather than calculating a discount amount.
Choose how it's applied.
Manual: Budtenders select it from the line item discount list at POS. Manual discounts support "Require Manager PIN to apply"
Discount Code: Can be applied using a discount code.
Automatic: It is applied automatically to applicable orders.
Add optional rules.
Customer Attributes: Limit by group (Veterans, Seniors), birthday, or customer order count.
Order Attributes: Restrict to certain order types (in-store, pickup, delivery) or zones.
Scheduling: Set specific start/end dates, days of the week, or times of day.
Set stackability.
Decide if this Line Item discount can combine with others.
If non-stackable, Meadow will always apply the best available discount.
Add optional manager controls.
Require a manager PIN for additional approval before manually applying at POS.
Save and activate.
Once active, the discount appears in the line item discount list at POS for budtenders to apply.
Line Item discounts cannot be applied to the entire order.
Example Promotions
$5 off when you leave a review
Type: Line Item
Amount: $5 off
Application: Manual
Manager PIN: Required
Stackable: No
Max applications per order: 1
Max applications per customer lifetime: 5
$1 Birthday Joint
Type: Line Item
Amount: $4.00 off
Rule: Customer birthday only
Application: Manual
Set any product to $10 (New Price)
Type: Line Item
Amount: New Price = $10
Application: Manual
Manager PIN: Required
Tips & Notes
Line Item discounts apply to one product only.
You can find them in the line item discount list in POS — they won't appear in the order-level list.
If you need a discount to apply across multiple items or the full order, create an Order discount instead.
Line Item discounts are great for quick, flexible deals that don't require automation.
Custom discounts at POS also support "New Price." Use it to change a line item's price to a specific amount, or set a new subtotal for the entire order (the discount will be divided proportionally between line items).
Learn more about Pick Biggest: How Meadow offers the best deal to your customers
Learn more about How can I prevent stacking discounts?