Got a lot of questions about Meadow? Start here!
Have a question about using Meadow that you couldn't answer in the Help Center? Want to request a new feature? Think you found a bug?
The best way to receive Meadow support is through Intercom, the purple chat icon in the lower-right corner of admin.getmeadow.com.
From here you can search a wealth of articles in our Help Center. You should bookmark this page on all computers and iPads that are used to access Meadow. Type in a search term like 'purchase orders' or 'scanner' and read through the helpful articles.
If you can't find an answer there, start a conversation with our support team by clicking 'New Conversation'.
Best Practices
When asking a question in the chat, the more detail you can provide the better. Without any context to your problem, our team won't be able to provide as fast of support as we would like to offer you. Help us help you!
Here are some examples of what not to write into support with:
—"I have a question"
—"I am having an issue with x"
—"This feature is not working"
How to make it better:
—Ask a specific question
—Include links to products, orders, packages, etc
—Screenshots are helpful
Don't feel like chatting?
Email us at support@getmeadow.com and someone from our team will get back to you.