If you don't see your organizations Facebook pages or Instagram accounts when adding accounts to Measure Studio, here are some common issues to resolve:
MOST COMMON ISSUE:
Your Measure Studio app settings on Facebook need access to all of the Facebook Pages and Instagram accounts you would like to connect.
If this doesn't fix it, it's likely you have to resolve one of the following:
Each Instagram account you would like to connect needs to be a Business or Creator account, and be linked to a Facebook Page. This is a requirement for all third party tools like Measure Studio to collect private insights via Meta's APIs.
The Facebook Pages and Instagram accounts you wish to connect need to be linked to the organization's Meta Business Suite.
You need to be added as a user to the organization's Meta Business Suite, assigned access to assigned access to the Facebook Pages and Instagram Accounts you would like to connect to Measure Studio, and have the proper permissions.
If you are still having trouble, kindly reach out to us via support@measure.studio and we will be able to troubleshoot further with you!