Term changeover, handover notes or ROVERs. Irrespective of your naming convention they are a valuable tool to help a new rotation of clinicians get up to speed as quickly as possible, reduce anxiety and promotes a positive hospital culture.
The problems is getting clinicians to do it! This guide will show you how to send a push notification, reminding clinicians to make the update and providing an easy pathway to do it.
In the article below you'll find the following supporting documents:
Communication template to send via announcements
Mobile friendly 'how to guide' for clinicians
Handover template if you don't already have them on Med App
Step 1: Set up your mobile notification to prompt clinicians
Announcements are sent to a clinicians mobile device as a notification, reminding them to update their term changeover. Start by clicking below
Copy the below template into a new announcement
Please update your end of term handover
Step 2: Link to your handover folder to allow instant access
Make it as easy as possible for clinicians to make updates by adding a direct link to your handover folder.
How to add links
Once you have filled out your announcement click 'Add content'
Locate your handover folder and 'insert heading' as seen below
Step 3: Add the how to guide for clinicians
Visual cues reduce cognitive load and increase the chance that clinicians know how to make changes
Click 'add content'
Open 'A Guide to Med App' category and add the article 'Updating term handover documents'
Step 4: Schedule or send now!
Your announcement is ready to be sent and should appear like the below example. Finally select if you would like to send the message now or schedule for a later time/date.
Example of end of term announcement
Don't Have Term Handover on Med App Yet?
No problem! We have a couple templates you can download here to get you started:
How to use them?
Get clinicians to fill them out
Upload to Med App as a new article under the appropriate handover / Rover folder
Remember to make sure handover documents are editable
Make sure when you upload a handover article and save it you tick 'Requires admin approval' - This allows clinicians to make updates to the document through their mobile devices. Admin's will be notified when changes need approving.
💡If you want to look at more about how to use the in-app editing features, check out our other help articles here: