Effective orientation and handover becomes increasingly important as junior doctors are faced with patients with more complex, multiple comorbidities, rising service demands because of workforce shortages, and a growing need to teach undergraduates as they move through the system (MJA 2007; 186: S37–S39 )

Timeframes for Uploading

Category

Gold Star Hospital

Sept - Jan

Governance - Key Stakeholders that may need to be involved in getting resources ready for orientation

  • Corporate

  • Clinical

    • Senior

    • Junior

    • Intern (3.1.3; 7.3.1)

  • Operational

  • Unit Supervisor (8.1.3)

  • District coordination as necessary (1.4.2)

Nov-Dec

Clinical/Org Content should be:

  • Up to date

  • Concise

  • Relevant

  • Regularly viewed

  • Phone Directory

  • Hospital Orientation

    • Parking

    • Breastfeeding Room

    • Salary Packaging

    • JMO Flexible training arrangements (3.2.1)

    • JMO access to PDL (7.2.5)

    • JMO Training Program Info (7.4.2)

    • JMO Training Appeals Process (1.5.1)

    • JMO Training dispute resolution (7.5.1; 7.5.2)

    • JMO Employment campaign inc appointment criteria (7.1.1)

    • JMO supervisor objectives 8.1.3

    • Learning Facilities (8.3.1)

    • Adverse Event Reporting

    • Needlestick Injury escalation

  • Departmental Orientation

    • JMO Training Objectives (3.1.2)

    • Rosters

    • Term Handover/ROVERS (3.2.1)

    • Term Assessment process ( 5.1.3)

    • Unit Evaluation Survey Process

  • After Hours Resources

  • Antibiotic Guidance

  • Discharge Summary guide

  • Common Calls/Consult Guide

Nov - Dec

Get Involved /Engagement Content

  • JMO Committees

  • Safety and Quality Audits

  • Value based care ie Choosing Wisely

  • Quality Improvement

  • Research

  • Get Involved Tile activated in Med App

    • Audit opportunities

    • QI opportunities

    • Research opportunities

  • JMO Committee Info (7.4.1)

  • How to feedback/make edits in Med App

Nov - Dec

Wellbeing Content

  • Self care resources (7.2.1)

  • Bullying/Harassment escalation guide (7.2.3)

  • Local contacts for escalating concerns (7.2.4)

  • Career Advice/Mapping (7.2.4)

  • Crisis support contacts (7.2.4)

  • Employee Assistance Program (7.2.4)

  • Training dispute resolution (7.5.1; 7.5.2)

  • Critical Incident Debriefing guidance

  • Peer Mentoring/Support

  • Fatigue Risk Guide

Dec - Jan

Intern Orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re: Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation surveys drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

  • Orientation Packs

    • MedApp Eye mask

Jan

Resident orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re: Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Feb

Registrar

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Feb

Post Orientation Week

  • Mailout linking to Evaluation Survey

  • Announcement reminder of in app resources (Wellbeing, Get Involved etc..)

  • Attendance reports downloaded and filed away in accreditation folders as necessary

(*) AMC JMO Training Standards Alignment/Support

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