Roles, Access, and Control
Refer to the list below to explore the access levels and capabilities assigned to each user type in Mediatool.
| Admin | Subsidiary Admin | Editor | Viewer |
Top Bar |
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Search bar | ✅ | ✅ | ✅ | ✅ |
Contact support | ✅ | ✅ | ✅ | ✅ |
User Icon | ✅ | ✅ | ✅ | ✅ |
User Settings | ✅ | ✅ | ✅ | ✅ |
Help Center | ✅ | ✅ | ✅ | ✅ |
Notification Center | ✅ | ✅ | ✅ | ✅ |
Ways of Working (upon client's request) | ✅ | ✅ | ✅ | ✅ |
Release Notes | ✅ | ✅ | ✅ | ✅ |
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Hub |
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Conversations | ✅ | ✅ | ✅ | ✅ |
View | ✅ | ✅ | ✅ | ✅ |
Add message | ✅ | ✅ | ✅ | ✅ |
Reply | ✅ | ✅ | ✅ | ✅ |
Edit message | ✅ | ✅ | ✅ | ✅ |
Unsubscribe from conversation | ✅ | ✅ | ✅ | ✅ |
Delete message | ✅ | ✅ | ✅ | ✅ |
Other features | ✅ | ✅ |
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Recently viewed plans | ✅ | ✅ | ✅ | ✅ |
Subsidiaries (viewing parent account, with access) | ✅ | ✅ | ✅ | ✅ |
Last created plans | ✅ | ✅ | ✅ | ✅ |
Create new plan button | ✅ | ✅ | ✅ | ⛔ |
Recently viewed dashboards & reports | ✅ | ✅ | ✅ | ✅ |
Create your first widget | ✅ | ✅ | ⛔ | ⛔ |
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Contextual menu |
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Conversations | ✅ | ✅ | ✅ | ✅ |
Changelog | ✅ | ✅ | ✅ | ✅ |
Convention | ✅ | ✅ | ✅ | ✅ |
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MediatoolGPT |
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Access MediatoolGPT | ✅ | ✅ | ✅ | ✅ |
Query data via MediatoolGPT | ✅ | ✅ | ✅ | ✅ |
View query history | ✅ | ✅ | ✅ | ✅ |
Add predefined questions in MediatoolGPT settings | ✅ | ⛔ | ⛔ | ⛔ |
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Targets |
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View | ✅ | ✅ | ✅ | ✅ |
Timeline - Create target | ✅ | ✅ | ✅ | ⛔ |
Overview - Create target | ✅ | ✅ | ✅ | ⛔ |
Target overview - view | ✅ | ✅ | ✅ | ✅ |
Filter target in target overview | ✅ | ✅ | ✅ | ✅ |
Target timeline - view | ✅ | ✅ | ✅ | ✅ |
Changelog - view | ✅ | ✅ | ✅ | ✅ |
View Target | ✅ | ✅ | ✅ | ✅ |
Edit target | ✅ | ✅ | ✅ | ⛔ |
Open & view Target entry | ✅ | ✅ | ✅ | ⛔ |
View Target - popup | ✅ | ✅ | ✅ | ✅ |
Change date range | ✅ | ✅ | ✅ | ✅ |
Settings - edit view settings | ✅ | ✅ | ✅ | ✅ |
Filter Targets | ✅ | ✅ | ✅ | ✅ |
Send targets for approval | ✅ | ✅ | ✅ | ⛔ |
Approve reject/targets | ✅ | ✅ | ⛔ | ⛔ |
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Media Overview |
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Calendar view | ✅ | ✅ | ✅ | ✅ |
Export | ✅ | ✅ | ✅ | ✅ |
Open view settings active | ✅ | ✅ | ✅ | ✅ |
Filter by media data | ✅ | ✅ | ✅ | ✅ |
Filter active | ✅ | ✅ | ✅ | ✅ |
Clear filter active | ✅ | ✅ | ✅ | ✅ |
Bookmark - create | ✅ | ✅ | ✅ | ✅ |
Sheet view |
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Filter by media data | ✅ | ✅ | ✅ | ✅ |
Bookmark - create | ✅ | ✅ | ✅ | ✅ |
Create order | ✅ | ✅ | ✅ | ⛔ |
Export | ✅ | ✅ | ✅ | ✅ |
Settings - open | ✅ | ✅ | ✅ | ✅ |
Settings - update all | ✅ | ✅ | ✅ | ✅ |
Input/Delete data | ✅ | ✅ | ✅ | ⛔ |
Import data | ✅ | ✅ | ✅ | ⛔ |
Delivery plan |
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Bookmark - create | ✅ | ✅ | ✅ | ✅ |
Export | ✅ | ✅ | ✅ | ✅ |
Filter by media data | ✅ | ✅ | ✅ | ✅ |
Mark as delivered | ✅ | ✅ | ✅ | ⛔ |
View - Not delivered | ✅ | ✅ | ✅ | ✅ |
Delivered | ✅ | ✅ | ✅ | ✅ |
Show all | ✅ | ✅ | ✅ | ✅ |
Split by media type | ✅ | ✅ | ✅ | ✅ |
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Results |
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Add new entry | ✅ | ✅ | ✅ | ⛔ |
Import data from file - button | ✅ | ✅ | ✅ | ⛔ |
Filter by date | ✅ | ✅ | ✅ | ✅ |
Settings | ✅ | ✅ | ✅ | ⛔ |
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Reports |
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Reports charts - view | ✅ | ✅ | ✅ | ✅ |
Reports charts - select different report | ✅ | ✅ | ✅ | ✅ |
Add report | ✅ | ✅ | ✅ | ✅ |
Edit global report | ✅ | ⛔ | ⛔ | ⛔ |
Edit public report | ✅ | ✅ | ✅ | ⛔ |
Edit own report | ✅ | ✅ | ✅ | ✅ |
Full screen | ✅ | ✅ | ✅ | ✅ |
Export | ✅ | ✅ | ✅ | ✅ |
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Files |
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View folders | ✅ | ✅ | ✅ | ✅ |
Toggle off empty folders | ✅ | ✅ | ✅ | ✅ |
View files | ✅ | ✅ | ✅ | ✅ |
Download file | ✅ | ✅ | ✅ | ✅ |
Import file | ✅ | ✅ | ✅ | ⛔ |
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Subsidiaries |
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Select another subsidiary | ✅ | ✅ | ✅ | ✅ |
Display subsidiaries | ✅ | ✅ | ✅ | ✅ |
Create Subsidiary | ✅ | ⛔ | ⛔ | ⛔ |
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Settings |
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General | ✅ | ✅ | ⛔ | ⛔ |
Users & Roles | ✅ | ✅ |
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Users and Roles - view all | ✅ | ✅ | ✅ | ✅ |
Users and Roles - edit roles | ✅ | ✅ | ⛔ | ⛔ |
Add users | ✅ | ✅ | ⛔ | ⛔ |
Remove users | ✅ | ✅ | ⛔ | ⛔ |
Create/Edit/Delete Teams | ✅ | ✅ | ⛔ | ⛔ |
Add/remove Team Members | ✅ | ✅ | ⛔ | ⛔ |
Manage protected tags & restricted fields | ✅ | ✅ | ⛔ | ⛔ |
View teams permissions | ✅ | ✅ | ✅ | ⛔ |
Explanation of roles | ✅ | ✅ | ✅ | ✅ |
Plugins | ✅ | ✅ | ⛔ | ⛔ |
Media types and Fields | ✅ | ⛔ | ⛔ | ⛔ |
Add/Edit/Delete Media Types | ✅ | ⛔ | ⛔ | ⛔ |
Media inventory at Parent Level | ✅ |
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Configure Overall Media Inventory Structure & Layout | ✅ | ⛔ | ⛔ | ⛔ |
Restrict Media Inventory Access to Read Only | ✅ | ⛔ | ⛔ | ⛔ |
Modify Media Inventory (Add, Edit, Delete) | ✅ | ⚠️ They can, if given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ⚠️ If read only access is toggled off
| ⛔ |
Media inventory at Subsidiary Level |
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Add/Edit/Delete elements specific to Subsidiary level inventory | ✅ | ✅ | ⚠️ They can, unless the "Read-only access for editors" is enabled at the Parent level. | ⛔ |
Media vehicles at Parent Level | ✅ |
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Add, Edit, and Delete Media Vehicles | ✅ | ⚠️ They can, if given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ✅ | ⛔ |
Merge Vehicles | ✅ | ⚠️ They can, if given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ✅ | ⛔ |
Disable Media Vehicles | ✅ | ⛔ | ⛔ | ⛔ |
Media vehicles at Subsidiary Level |
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Add, Edit, and Delete Media Vehicles within the subsidiary scope | ✅ | ✅ | ✅ |
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Merge Vehicles from subsidiary scope | ✅ | ✅ | ✅ |
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Disable Media Vehicles from subsidiary scope | ✅ | ✅ | ✅ |
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Tags at Parent Level | ✅ |
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Tags - import data from file | ✅ | ⚠️ Providing they have been given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ✅ | ⛔ |
Add tag | ✅ | ⚠️ Providing they have been given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ✅ | ⛔ |
Disable tag | ✅ | ⚠️ Providing they have been given Editor access to the Parent account (a Subsidiary Admin may have Viewer access to the Parent account). | ✅ | ⛔ |
Delete tag | ✅ | ⛔ | ⛔ | ⛔ |
Create tag category | ✅ | ⛔ | ⛔ | ⛔ |
Add sub category | ✅ | ⛔ | ⛔ | ⛔ |
Tag catagory settings | ✅ | ⚠️ Read-only
| ⚠️ Read-only
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Lock tag category | ✅ | ⛔ | ⛔ | ⛔ |
Add description | ✅ | ⛔ | ⛔ | ⛔ |
Hide tag category from plan set up | ✅ | ⛔ | ⛔ | ⛔ |
Require tag category | ✅ | ⛔ | ⛔ | ⛔ |
Tags at Subsidiary Level | ✅ |
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Add local tag | ✅ | ✅ | ✅ | ⛔ |
Disable local tag | ✅ | ✅ | ✅ | ⛔ |
Disable tag created at Parent Level (from Subsidiary) | ✅ | ✅ | ✅ | ⛔ |
Delete local tag | ✅ | ✅ | ⛔ | ⛔ |
Delete tag created at Parent Level (from Subsidiary) | ✅ | ✅ | ⛔ | ⛔ |
Make local tag global | ✅ | ✅ | ✅ | ⛔ |
Lock tag category created at Parent Level (from Subsidiary) | ✅ | ⛔ | ⛔ | ⛔ |
Approval flow | ✅ | ⛔ | ⛔ | ⛔ |
Configure Approval Flow | ✅ | ⛔ | ⛔ | ⛔ |
Set approval steps (e.g., Working → Approved) | ✅ | ⛔ | ⛔ | ⛔ |
Enable resolution comments | ✅ | ⛔ | ⛔ | ⛔ |
Set rule-based conditiondial approvals | ✅ | ⛔ | ⛔ | ⛔ |
Assign approvers | ✅ | ⛔ | ⛔ | ⛔ |
Use Direct Approvals | ✅ | ⛔ | ⛔ | ⛔ |
Plan fields | ✅ | ⛔ | ⛔ | ⛔ |
Create plan fields | ✅ | ⛔ | ⛔ | ⛔ |
Delete plan fields | ✅ | ⛔ | ⛔ | ⛔ |
Naming conventions | ✅ | ⛔ | ⛔ | ⛔ |
Edit naming convention | ✅ | ⛔ | ⛔ | ⛔ |
Generated codes | ✅ | ⛔ | ⛔ | ⛔ |
Copy selected | ✅ | ⛔ | ⛔ | ⛔ |
Create Generated codes | ✅ | ⛔ | ⛔ | ⛔ |
Media Orders |
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General terms and conditions update text | ✅ | ⛔ | ⛔ | ⛔ |
External data | ✅ | ✅ | ✅ | ⛔ |
Integrations | ✅ | ✅ | ✅ | ⛔ |
Add integration | ✅ | ✅ | ✅ | ⛔ |
Manage integration | ✅ | ✅ | ✅ | ⛔ |
Danger Zone | ✅ | ⛔ | ⛔ | ⛔ |
Delete organisation | ✅ | ⛔ | ⛔ | ⛔ |
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Subsidiary level only |
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Media orders | ✅ | ✅ | ✅ |
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Show documents / templates toggle | ✅ | ✅ | ✅ | ✅ |
Filter table | ✅ | ✅ | ✅ | ✅ |
Cost estimate - view | ✅ | ✅ | ✅ | ✅ |
Settings - file history | ✅ | ✅ | ✅ | ✅ |
Settings - Edit name | ✅ | ✅ | ✅ | ⛔ |
Settings - Delete cost estimate | ✅ | ✅ | ✅ | ⛔ |
Step 1 - Select data | ✅ | ✅ | ✅ | ⛔ |
Step 2 Add information | ✅ | ✅ | ✅ | ⛔ |
Step 3 Send or download (download selected) | ✅ | ✅ | ✅ | ✅ |
Step 3 Send or download (send selected) | ✅ | ✅ | ✅ | ⛔ |
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Plans |
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General Plan Access |
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Create, modify, or delete folder hierarchies (Global & Subsidiary level) | ✅ | ✅ | ✅ | ⛔ |
Set default folder hierarchy (Global or Subsidiary) | ✅ | ✅ | ⛔ | ⛔ |
Create and manage private folder hierarchies | ✅ | ✅ | ✅ | ✅ |
View plans within folder hierarchy | ✅ | ✅ | ✅ | ✅ |
Calendar view |
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Filter by media data | ✅ | ✅ | ✅ | ✅ |
Export | ✅ | ✅ | ✅ | ✅ |
Settings - open | ✅ | ✅ | ✅ | ✅ |
Version | ✅ | ✅ | ✅ | ✅ |
Save as a version | ✅ | ✅ | ✅ | ⛔ |
Compare version | ✅ | ✅ | ✅ | ✅ |
Plan version history | ✅ | ✅ | ✅ | ✅ |
Sheet View |
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Filter by media data | ✅ | ✅ | ✅ | ✅ |
Bookmark - create | ✅ | ✅ | ✅ | ✅ |
Create order | ✅ | ✅ | ✅ | ⛔ |
Export | ✅ | ✅ | ✅ | ✅ |
Settings - open | ✅ | ✅ | ✅ | ✅ |
Settings - update all | ✅ | ✅ | ✅ | ✅ |
Input/Delete data | ✅ | ✅ | ✅ | ⛔ |
Import data | ✅ | ✅ | ✅ | ⛔ |
Version | ✅ | ✅ | ✅ | ✅ |
Save as a version | ✅ | ✅ | ✅ | ⛔ |
Compare version | ✅ | ✅ | ✅ | ✅ |
Plan version history | ✅ | ✅ | ✅ | ✅ |
Plan Approval |
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Send for approval | ✅ | ✅ | ✅ | ⛔ |
Set plan status (Working, Pending, Approved, Rejected) | ✅ | ✅ | ✅ | ⛔ |
Export | ✅ | ✅ | ✅ | ✅ |
View settings | ✅ | ✅ | ✅ | ✅ |
View settings defaults | ✅ | ✅ | ✅ | ✅ |
Select layout | ✅ | ✅ | ✅ | ✅ |
Sort order | ✅ | ✅ | ✅ | ✅ |
Select timeline preferences | ✅ | ✅ | ✅ | ✅ |
Personal plan settings | ✅ | ✅ | ✅ | ✅ |
Select grain | ✅ | ✅ | ✅ | ✅ |
Select measure | ✅ | ✅ | ✅ | ✅ |
Select hierachy | ✅ | ✅ | ✅ | ✅ |
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Have questions or need help? You can reach us directly via messenger on Mediatool.com or the contact support button located in the top right corner of the Mediatool App.
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