Our product action "Ghosts on Product" lets you trigger actions after a member has been inactive for a set number of days since being added to a product.
To set up this action:
- Click the pencil and paper icon next to the product you'd like to edit, and scroll down to the Actions section. 
- Select "Add Action" 
- Under "When this happens..." select "Ghosts on a Product" 
- The "How long inactive" box will populate for you, and you can select anywhere from 1 to 30 days. 
- Under "Do This" you can add a tag, send yourself a notification, etc. 
We recommend using this action to add a tag that triggers a specific nurture email sequence in your email service to re-engage your buyer and lead them back into your product.
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Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).


