If you sell products with recurring payments through your MV Site, it's likely at some point that a member will need to update their billing details.
Your members can access the billing page for their account by clicking on the 'Billing' option under their User Menu:
On the Billing page, they will see a reference to any purchases ever made on your MV Site.
Any active recurring subscriptions or payment plans that were made through Stripe will have an "Update card" option in the gear menu to the right of their purchase. Any active recurring subscriptions or payment plans that were made through PayPal will have an "Update in PayPal"option.
When clicked, the link will expand a payment form where the user can add the details for the new card they wish to attach to this subscription/payment plan, (or redirect them to their PayPal account if they are paying via PayPal).
After they enter their new details and click the 'Update Card' button, the new card will be added to their customer profile within your Stripe account and attached to the desired subscription/payment plan as the 'default' payment method.
Note: If your member's subscription or payment plan has been canceled due to failed payment attempts or another reason, they will need to repurchase the product to create a new subscription or payment plan.
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).