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What data sources are supported in Mentionlytics?

A detailed list of all the web and social media channels that Mentionlytics gathers data from.

Written by Manos
Updated over 2 weeks ago

With Mentionlytics, you can track mentions of your keywords across a wide variety of social media and other online sources.

Here, you’ll find a thorough list of all the channels/sources we cover and what data we get from each one.

Web Sources List

  • News Websites

  • Online Publications

  • Public Forums

  • E-shops

  • Blogs

  • Directories (e.g., TrustPilot, TripAdvisor, and more)

  • Podcasts

  • ANY other Public Website that does not require a login to see the content

💡Good to Know: Technically, if a website is indexed by the biggest search engines, we can collect data from it, so Mentionlytics can track your mentions everywhere on the web.

Social Media Platforms List

  • Facebook

  • Instagram

  • Threads

  • YouTube

  • X (formerly Twitter)

  • TikTok

  • Reddit

  • LinkedIn

  • Bluesky

  • Pinterest

  • Telegram

Other Online Sources & Review Platforms

  • Google Play

  • App Store

  • Google My Business

  • Popular review platforms (based on location)

What Data Mentionlytics Collects From Each Social Media Channel

Facebook

When You Authorize a Profile:

  • Posts that include your keywords (except for reels and stories) from public pages — not from private profiles, due to Facebook’s API restrictions

  • Anonymized first-level comments (not replies) on these pages

  • Owned media of your profile (posts, anonymized comments, stories, tagged mentions, reels, page-/profile-level metrics, such as Paid Reach and Demographics)

Important Note: Facebook requires two different authorization processes to get access to all the data we analyzed above. Learn how to authorize Facebook profiles here.

When You Don’t Authorize a Profile:

  • Posts that include your keywords from public pages (except for reels and stories)

  • Anonymized first-level comments on these pages

🤓 Good to Know

  1. You can monitor public pages of your competitors, but you have to do the authorization process of your own page/profile first. Then, Mentionlytics will capture basic types of Facebook posts (except stories and tagged mentions) and anonymized comments due to Meta’s API restrictions.

  2. In Advanced and higher-tier plans, you can monitor multiple Facebook pages for posts containing your keywords by adding them as “Monitored FB Pages” through Settings.


Instagram

When You Authorize a Business Profile:

  • Posts that include your keywords as hashtags from business & public profiles — not from private profiles due to Instagram’s API restrictions

  • Anonymized comments on your authorized business profile

  • Owned media of your business profile (including posts, stories, reels, and tagged mentions, page-/profile-level metrics, such as Paid Reach and Demographics)

Important Note: Instagram requires a specific but straightforward authorization process. Learn how to authorize your Instagram Business Profile here.

When You Don’t Authorize a Business Profile:

  • Instagram does not allow tracking of any posts unless you authorize at least one business profile.

🤓 Good to Know: You can monitor the business Instagram profiles of your competitors, but you have to do the authorization process for at least one business Instagram profile first. Then, Mentionlytics will capture basic types of Instagram posts (except stories, tagged mentions, and comments) due to Meta’s API restrictions.


Threads

When You Authorize a Profile:

  • Anonymized posts that include your keywords

  • Owned media (including posts and anonymized comments)

When You Don’t Authorize a Profile:

  • Threads does not allow tracking of any posts unless you authorize a business profile.


YouTube

  • Owned media

  • Long-form videos and Shorts, including your keywords, posted by public accounts

  • Public comments on posts containing your keywords and replies to those comments

💡YouTube doesn’t require authorization.


X (formerly Twitter)

  • Public tweets containing your keywords

  • Public retweets containing your keywords

💡X (formerly Twitter) doesn’t require authorization. You may authorize your X account in case you want to use the Mentionlytics Publisher feature.


TikTok

  • Public videos that include your keywords

  • Anonymized comments on the profiles you monitor

💡TikTok doesn’t require authorization, but it is recommended.


Reddit

  • Public posts and threads

💡Reddit doesn’t require authorization. You may add a subreddit as a Social Profile in Mentionlytics to capture all posts and comments that contain your keywords, or not.


LinkedIn

When You Authorize a Public Business Page:

  • Owned media of your own page (including posts, videos, and anonymized comments)

  • Page-level insights

  • Samples of public posts that contain your keywords (available in Advanced and higher-tier plans)

When You Don’t Authorize a Public Business Page:

  • You will only get a sample of mentions that are available publicly on the web.


Bluesky

  • Public posts that include your keywords

  • Public reposts that include your keywords

💡Bluesky doesn’t require authorization.


Pinterest

When You Authorize an Account:

  • Pins posted on your boards (Owned Media)

When You Don’t Authorize an Account:

  • Pinterest does not allow keyword tracking except for your own boards.


Telegram

  • Posts only on public channels, including your keywords from the pages you have manually added.

⚠️Telegram doesn’t require authorization, but you have to add public Telegram pages manually to monitor posts that include your keywords. Telegram pages will not be added as social profiles. You have to add them to your Monitored Telegram list, which is under your Settings section.


What Data We Collect From Other Online Sources

Podcasts

  • Podcasts including your keywords in their transcript, uploaded on platforms such as Spotify, Speaker, PodBean, and more.

❌ Due to Apple’s API restrictions, we can’t monitor Apple Podcasts.

Google Play

  • Reviews of specific apps you monitor

App Store

  • Reviews of specific apps you monitor for a specific country you choose

Google My Business

  • Reviews from your specific location (authorized with Google)

Location Reviews

  • You can add the location of a business to monitor reviews from various sources (e.g., TrustPilot, TripAdvisor, Booking, and more) at a cost of $10 per location.

Why Authorizations are Required to Track Certain Channels

Some social media platforms enforce strict access rules through their APIs. Therefore, authorization is needed to:

  • Verify page/profile ownership

  • Protect user and platform data

  • Prevent scraping

  • Access private engagement metrics

  • Retrieve non-public insights

  • Enables access for keyword monitoring in specific sources (e.g., Instagram, Threads).

Without authorization, Mentionlytics may either:

  • Not collect any data in specific sources

  • Only collect limited public data (platform-dependent)

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