Overview
When a customer's stay ends, you need to add any remaining charges and generate their final invoice. To do this, go to the Billing section from the dashboard.
What happens at departure
Departures are are handled by finalizing billing. When a stay reaches its end date:
The berth becomes available for future reservations
You can add final usage or service charges
The booking remains visible with its original status (e.g. Reserved or Confirmed)
Add final charges
Before creating the invoice:
Read the meters
Record electricity, water, or fuel consumption.Add damage or cleaning charges if needed
Include services provided at check-out
For example: pump-out, final assistance, or other provisions.Review all charges for accuracy
To add a charge, open the Charges tab inside the booking.
From there, click Add a charge. A form will appear.
Use the dropdown to select a service (e.g. electricity, berth accommodation, pump-out), fill in the unit, quantity, and date, and confirm the price.
This step ensures that all usage and services are accounted for before issuing the final invoice.
Create the departure invoice
Open the booking
Go to the Charges section
Select all charges to be included
Click Create Invoice to generate a draft
Review the invoice and send it to the customer
Need help with invoices?
For more detailed steps, visit the Invoices Collection, where you’ll find guides on:
Adding charges to bookings
Creating and editing invoices
Sending invoices
Managing payment status
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