Skip to main content

📤 Check-out & Manage Invoicing at Departure

This article explains how to handle departures and create final invoices when the stay ends.

Laura avatar
Written by Laura
Updated over 2 months ago

Overview

When a customer's stay ends, you need to add any remaining charges and generate their final invoice. To do this, go to the Billing section from the dashboard.


What happens at departure


Departures are are handled by finalizing billing. When a stay reaches its end date:

  • The berth becomes available for future reservations

  • You can add final usage or service charges

  • The booking remains visible with its original status (e.g. Reserved or Confirmed)


Add final charges


Before creating the invoice:

  • Read the meters
    Record electricity, water, or fuel consumption.

  • Add damage or cleaning charges if needed

  • Include services provided at check-out
    For example: pump-out, final assistance, or other provisions.

  • Review all charges for accuracy

To add a charge, open the Charges tab inside the booking.

From there, click Add a charge. A form will appear.


Use the dropdown to select a service (e.g. electricity, berth accommodation, pump-out), fill in the unit, quantity, and date, and confirm the price.

This step ensures that all usage and services are accounted for before issuing the final invoice.


Create the departure invoice


  1. Open the booking

  2. Go to the Charges section

  3. Select all charges to be included

  4. Click Create Invoice to generate a draft

  5. Review the invoice and send it to the customer


Need help with invoices?


For more detailed steps, visit the Invoices Collection, where you’ll find guides on:

  • Adding charges to bookings

  • Creating and editing invoices

  • Sending invoices

  • Managing payment status


🙌 Need more help? Get in touch with our Support Team by using the Messenger Icon on the bottom right.

Did this answer your question?