Berth Reservations
Everything you need to know to efficiently manage all Requests & Bookings.
By Henry1 author13 articles
Overview | Manage Berth Reservations from Arrival to Departure
This overview shows how to guide a booking from first request through check out and payment.
- 🆗 Confirm Availabilities & Complete Reservations Before ArrivalConfirming availability and price is a crucial step in efficiently managing booking requests. Let's see how it's done!
- ✅ Validate Customers, Boats & Documents Upon Check-inLearn how to open a customer profile and verify boat and boater documents.
- 📈 Monitor Consumptions & Cross-Sell Services During StayThis article explains how to track what customers use at your marina and add extra services during their stay to increase revenue.
- 📤 Check-out & Manage Invoicing at DepartureThis article explains how to handle departures and create final invoices when the stay ends.
Before Arrival | Confirm Availabilities & Complete Reservations
This section covers the steps to confirm berth availability and secure each booking before the boat arrives.
- 📋 How to Manage Booking LeadsThis article explains how to review, filter, and manage booking leads, from first request to confirmation.
- 🪴 How to Add a BookingCreate booking requests for new or existing customers with just a few clicks.
- 🔎 How to allocate a berthAllocate a berth to a booking request to ensure a seamless experience for your Boaters.
- 📩 How to Request an Advance Payment and Complete a ReservationThis article shows you how to confirm a pending booking request by setting the price and requesting payment from the customer.
- 📛 How to Waitlist or Decline a Booking RequestIn this guide, we'll take you through the simple steps to manage pending booking requests effectively.
Upon Check-in | Validate Customers, Boats & Documents
This section shows how to review guest details, boat info, and required papers as soon as they arrive.
During Stay | Monitor Consumptions & Cross-Sell Services
This section guides you through marking the boat as gone, creating the final bill, and freeing the berth for the next visit.
At Departure | Check-out & Manage Invoicing
This section guides you through marking the boat as gone, creating the final bill, and freeing the berth for the next visit.