Overview
Managing pending booking requests is key in the busy world of marina operations. Whether you're adding a request to a waitlist or need to decline one, the process should be smooth and simple. This guide will show you how to handle these requests efficiently.
Step 1: Navigate to the Requests Section
Let's get started by navigating to the Requests and clicking on the Request we want to proceed with:
Step 2: Open the Dropdown Menu
On the request details page, you'll encounter a button called 'Request Payment to Confirm' (on the top right) with a dropdown menu next to it. This menu holds the key to managing the request efficiently.
Step 3: Decide the Action
Within the dropdown menu, you'll find 5 options, including: Decline Request or Waitlist Request.
Whether it's declining due to unavailability or adding to the waitlist for future availability, make the decision that best serves your objectives.
💡 When you click on one of the options, you can choose to send a notification to the boater. Decide whether to notify the boater, then confirm the action.
🙌 Need more help? Get in touch with our Support Team by using the Messenger Icon on the bottom right.