The Royal Mail error (Error Code: E1000 Description: The shipment weight exceeds the max weight allowed (X Weight) for this format and service) occurs when one or more orders exceed the maximum weight limit specified in the error message. To resolve this issue, please double-check the weight of the orders and ensure they are below the specified weight threshold. If the weight of the orders is within the allowed limit and the error persists, you will need to contact Intersoft support for further assistance.
Royal Mail - The shipment weight exceeds the max weight allowed
Written by Tom Higgs
Updated over 2 months ago