The Order Returns feature on the Access Mintsoft app allows you to create a return as well as manage existing ones
Order Returns
To set up an order return using the Access Mintsoft app, please do the following:
Within the Access Mintsoft app select Order Returns.
Scan or search for the order.
Next, scan the Product Barcode of the item to return.
Alternatively, select the specific product.
Choose the Quantity to return, then select Return.
Select the Return Reason.
Select the Action.
(Optional) Add a Comment.
Then select Continue.
You will then be brought to a summary page for the returned item where you can add photos if needed.
Once ready, select Next.
Select Book into on hand (good stock) or Book into quarantined (damaged).
Scan the Location Barcode.
Alternatively, select the location from the list.
Next, you will be brought back to the summary page of the current return, repeat Steps 3-12 for additional items.
Once all items have been returned, select Finish Return.
Order Returns - Navigation Overview
Order / Returned Items tabs
Within the Access Mintsoft app, the Order Returns feature has two tabs:
The Order tab: This shows items waiting to be returned.
The Returned Items tab: This shows items that have been returned.
These are not confirmed until the return is complete.