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P2P - Cannot ship an order that has Normal Products mixed with Hazardous Products!

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

The error (Cannot ship an order that has Normal Products mixed with Hazardous Products) occurs because a UN Number was previously assigned to these products. Even though the UN Numbers have been removed from Mintsoft, the data is still retained in the system, causing P2P to classify these products as hazardous.

To resolve this issue, you need to resave the product without making any changes:

  1. Click Products then Overview.

  2. Find the product.

  3. Click Actions, then Edit.

  4. Click General, then the Extra Details tab.

  5. Finally, click Save and repeat for additional products.

Once youโ€™ve done this, you should be able to process the shipment as usual.

Note: If a product has a UN Number, it must be shipped separately.

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