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Amazon Vendor Direct Integration

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

Amazon Vendor Direct is a premium integration. Please speak to your Account Manager if you want to learn more about purchasing this integration.


Amazon Vendor Direct Integration Features

  • Order sync

  • Stock sync

  • Despatch Updates (Status and Tracking info)

Amazon Vendor Direct is where you sell your goods to Amazon but continue to store them in your Warehouse. You import orders from Amazon as they make the sales and then fulfil on behalf of Amazon. Information on Amazon Seller Central can be found in this Amazon Article. Mintsoft does not support Amazon Vendor Seller Central.

Note: Please complete all invoicing for manually shipped orders before migrating to API services (Mintsoft).


Adding a connection

To add an Amazon Vendor Direct connection in Mintsoft, please raise a new case online and reference the title of this article.


Shipping with Amazon Vendor Direct

Once you have added the connection, you will then need to set up shipping by following the steps below:

  1. Click Shipping Management then click Couriers.

  2. Click Show All Couriers and find Amazon Vendor.

  3. Click Edit then turn Active to ON.

  4. Click Update.

  5. Next, click Shipping Management then Courier Service Selection.

  6. (3PL Only) Set the Client.

  7. Set the Channel to Amazon Vendor Direct.

    • Or match what was selected when adding the connection.

  8. Set the Courier Service to the Amazon Vendor Courier service.

  9. Set Courier Service Type to Standard.

  10. Set the Country or Shipping Zone as required.

  11. Enter the Min/ Max Weight.

  12. Enter the Min/ Max Order Value.

  13. Finally, click Add.

The label gets pulled in directly from Amazon and will have customers' shipping details. Don’t worry if the order details themselves do not show the information as Amazon restricts this for GDPR at times, the labels will not be affected.


FAQ

Syncing stock with Amazon Vendor Direct

To Sync Stock from Mintsoft to Amazon Vendor Direct. You must add the ASIN as an Alt Code to each product you wish to synchronise stock levels for.

  1. Click Products then Overview.

  2. Search for the product.

  3. Click Actions then Edit.

  4. Next, click the Alternative Codes tab.

  5. Select the ConnectMappingType as AmazonVendorDirectASIN.

  6. Enter the ASIN into the SKU field.

  7. Finally, click Add.

  8. Repeat for other products.

Auto Accept All Orders

When we import an order from Amazon Vendor Direct, the order should be Accepted, where the warehouse says we can fulfil it, therefore we send an acceptance call to Amazon. If the Auto Accept All Orders toggle is turned OFF orders will go into AWAITING CONFIRMATION in Mintsoft. When the order is moved to NEW, we will accept the Order.

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