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UPS - The Sold To party's country code must be the same as the Ship To party's country code

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

If you are receiving the error (Error Message: An exception has been raised as a result of client data. InnerMessage: Hard121449 The Sold To party's country code must be the same as the Ship To party's country code, with the exception of Canada and satellite countries) when trying to generate a courier label for UPS, the issue could be that the order is being sent outside the United Kingdom. The service only allows shipments within the United Kingdom except Canada and satellite countries. If you are having this issue, please raise a new case online and reference the title of this article.

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