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UPS - Invalid number of products

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

The error (Ship Web Service Error Message: An exception has been raised as a result of client data. InnerMessage:Hard128039Invalid number of products) from UPS typically occurs when the order contains an invalid number of products.

To resolve this issue, review the steps below:

  1. Check the number of products on your order.

  2. Ensure the order contains between 1 and 50 products.

  3. Remove any products that exceed the 50-product limit.

By following these steps, you should be able to resolve the error.

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