If you are receiving the following error (Unable to Create Shipment: Notification no. 0 Severity: ERROR Code: 2039 Message: Incomplete commodity description 1 Source: ship) when generating a shipment for FedEx, it typically means the product description is too short. To resolve this issue, please follow the steps below:
Click Products then Overview.
Locate the affected product.
Click Actions then Edit.
Update the Description field with a more complete and detailed product description.
Click Save.
Once the product description has been updated, the error should no longer appear.