Skip to main content
All CollectionsHow To
How to Fix Captions Freezing After Adding More Sentences
How to Fix Captions Freezing After Adding More Sentences

Captions Froze

Bahaa Gamal avatar
Written by Bahaa Gamal
Updated over 2 months ago

If your captions freeze after adding more sentences to a moment in your video, try performing a hard page refresh to resolve the issue.

How to Perform a Hard Refresh

πŸ”„ A hard refresh forces your browser to reload the page while clearing cached data.

Keyboard Shortcuts for Hard Refresh

  • Google Chrome (Mac): Cmd + Shift + R

  • Google Chrome (Windows): Ctrl + Shift + R

  • Firefox (Mac): Cmd + Shift + R

  • Firefox (Windows): Ctrl + Shift + R

  • Safari (Mac): Option + Cmd + E (to empty cache)

For more details, check this guide:
πŸ”— What is a Hard Refresh? (How to Do a Hard Refresh in Any Browser)

Need Help?

If the issue persists, contact Minvo Support for further assistance.

Did this answer your question?