Supplemental information provides details on your medical and mobility needs, as well as information on how to best help you move from location to location.
It’s very important to provide detailed information so that your health plan can send a driver and vehicle able to meet your unique requirements.
Navigate to your personal profile by pressing your icon on the top right corner of the screen
Scroll down to Supplemental Information. You’ll see sections for accessibility needs, assistance on climbing stairs, and a text box for adding more detailed medical information.
If applicable, select the Accessibility Needs section then scroll through the different options and select any that apply. Once you’ve selected the right options, hit Save.
If applicable, select the Climbing Stairs Assistance section. You will be asked if you require assistance climbing stairs. Select either “Yes” or “No” on the screen, then Save.
If applicable, select the Health Conditions section. In the text box, provide detailed information on any medical conditions you have and any challenges you may need help with before, during, or after your trip. Once you’ve typed your information, hit Done.
Once you’ve finished and have reviewed your note, hit Save.
If you need to make any changes, you can come and update the sections at any time