The EPOS end of day Z report and the TouchOffice Web sales are calculated in different ways:
The EPOS end of day Z report accumulates sales until it is reset.
Sales data is uploaded to TouchOffice Web every time a transaction is cashed off.
When comparing an EPOS Z report to the TouchOffice Web data, it is vital that you compare the same date/time period. Look at the EPOS Z report and note the following:
Date & time of the last Z report (LAST RESET).
Date & time the Z report was reset (2nd row of the Z report).
Is the Z report an accumulation of multiple EPoS terminals?
When viewing the TouchOffice Web sales, click on Head Office and select the site from the drop down. You now need to make sure that the report criteria are set to match the Z report.