Free Gift Voucher Overview:
Free Gift Vouchers are a type of Voucher that sells a predefined product for zero price.
The Voucher sytem controls and tracks:
The creation of Free Gift Vouchers
The redemption of Free Gift Vouchers (at the POS only NOT online)
Free Gift Voucher reporting
Creating Free Gift Vouchers:
Discount Vouchers are created in TouchOffice Web > Vouchers > List > Actions > New Voucher
You can set the following Discount Voucher attributes:
Copies of Voucher - normally set to 1.
Active? - make sure it's ticked of you want to use straight away.
Site - you can select all sites or a specific site for redemption.
Voucher Code - Leave blank to Auto Generate.
Name - the name of the Discount Voucher.
Description - for administration purposes only.
Type - select Free Gift from the drop down.
Start Date - this is the date the discount voucher is valid from
End Day - the date the discount voucher is valid until. This is set to 12 months from the start date by default.
Voucher applies to - using the drop down list, select which product you want to sell at a gift at zero price.
Sale must include - using the three drop down lists you can configure the discount to only apply if the transaction includes specific products:
PLU's - sale must include specific products
PLU's in Groups - sale must include a product from specific groups eg starters
PLU's in Departments - sale must include a products from specific departments eg food
Maximum Uses - discount vouchers default to unlimited use. However, you can edit the discount voucher and set a specific number of uses.
In the example below, the voucher applies to would be set to the product Latte and the sale must include would be set to the cakes group.
Redeeming Free Gift Vouchers at the POS:
A Free Gift voucher can be redeemed by:
Scanning the free gift voucher barcode (if available).
Tapping the Redeem Discount Voucher button on the POS payment screen and typing in the discount voucher code.
Voucher redemption needs a live broadband connection as the voucher details are held online in TouchOffice Web.
Free Gift Voucher Redemption Tracking:
You can search for and view free gift voucher details via TouchOffice Web > Vouchers > List.
Clicking on the red voucher code button provides voucher details and redemption information.
The Details Tab shows the free gift voucher details.
The Transactions Tab shows redemption transaction details done at the POS and online.
