If you EPOS terminal is not working and has a blank or black screen then follow this troublehooting process:
Step 1: Check that the EPOS terminal is turned on?
Locate the power button on the EPOS terminal - this is generally located at the bottom of the main screen, near the interface ports.
Press the power button.
Step 2: Check that the EPOS terminal has mains power supply.
Locate the power cable that connects the EPOS terminal to the mains power socket and check the following:
Is the EPOS power cable plugged into the mains power supply?
Is the switch on the mains power socket turn on?
If the EPOS terminal is plugged into an extension lead, does the extension lead have power?
Follow the mains power lead until you reach a power brick - check that the "kettle lead" has not come loose and check that the power brick power light is on.
Check that the mains power lead is secuely connected at the EPOS terminal end.
If the EPOS terminal still does not have power you will need to check the following:
Find a mains power socket that you definitely know is working.
Plug the EPOS terminal power plug into the working power socket.
Step 3: Call Moboepos