We feel it's important to address a growing issue in the card payments market.
If you have been approached with a “cheaper card terminal” or a promise of “like-for-like” functionality at a lower cost, please proceed with caution.
We are increasingly speaking to hospitality businesses who switched providers based on those promises—only to discover, after contracts were signed and terminals installed, that key functionality was missing or materially different. Integration was not truly like-for-like. Features they relied on daily were restricted. In some cases, the cost savings disappeared once the operational impact became clear.
The consequences have included:
Slower service during peak periods
Increased billing and mis-keying errors
Loss of pay-at-table or seamless bill-splitting functionality
Reduced control over gratuities and hospitality workflows
Additional costs to rectify or reverse the change
No ecommerce solution for online ordering
In hospitality, payments are not just about rates. They are part of your operational backbone. Any weakness in integration directly affects service speed, staff efficiency and customer experience.
At MoboEPOS, we do not compromise on integration or functionality. That is precisely why we partner with Dojo Payments.
Why We Use Dojo
Dojo is purpose-built for hospitality and delivers capabilities many generic providers cannot replicate:
Dojo Core Functional Capabilities
Fully integrated EPOS payments — no manual re-keying
Pay-at-table with bill retrieval and splitting
Pay-at-counter with direct till-to-terminal push
Integrated e-commerce (order-to-table, vouchers, gift cards, tickets)
Self-service kiosk integration
Standalone mode with Wi-Fi and automatic 4G backup
Hospitality-specific workflows designed for real service environments
Dojo Operational & Commercial Strength
Next-day settlements, including weekends and bank holidays
Transactions in under 2 seconds
Dual Wi-Fi/4G connectivity with 99.99% uptime
Short contracts and potential exit-fee support
P2PE encryption and UK-based support, 7 days a week
Before agreeing to any change in payment provider, insist on a full demonstration of integration with your EPOS — not just a pricing comparison. “Like-for-like” must be demonstrated in practice, not stated in a proposal.
If you are reviewing your payments or have been approached by another provider, speak to us first. A short conversation now could prevent significant disruption later.