Cash in Transit refers to money that’s on its way to your Moreta wallet but isn’t available to spend just yet. It helps you track pending deposits so you’re never left guessing where your money is.
Why is my cash in transit?
There are a few reasons funds may appear in this section:
Bank Transfers: These can take up to 2 business days to clear depending on your bank and when the transfer was initiated.
Deposit Hold for New Users
For first-time deposits, we place a temporary hold on any amount over:
Standard Users: $30 USD for up to 2 business days.
Gold Users: $100 USD for up to 2 business days.
Once your first deposit clears, the hold limit increases to:
Standard Users: $100 USD.
Gold Users: $200 USD.
This hold helps us ensure everything clears smoothly before funds are fully available.
How long does it take?
Most transfers clear within 2 business days, depending on the method used and bank processing times. Once the money arrives, it will automatically move from "Cash in Transit" to your Available Balance—no action needed from you.
Should I be worried?
Not at all. Cash in Transit just means your money is in motion. As long as your transaction was successful, it will show up soon.
You’ll get a notification once your funds clear and are ready to spend.
Something feel off?
If it’s been longer than 2 business days and your funds haven’t arrived, feel free to reach out to our support team from within the app. We’ll help you sort it out right away.