Why you can't upgrade in the app
Moves Plus is billed by us directly — it isn't one of the plans available through Apple or Google, where we only offer the monthly Moves subscription. So moving to Moves Plus means moving your billing over to us, and that takes two steps and a hand from our team.
What a Moves Plus subscription costs
You're paying $20/month for workouts today — $240 over a year.
Moves Plus is workouts and meals together. Right now it's available at the founding rate of $300/year, and that rate holds for as long as you stay subscribed.
Because you're switching over from app store billing, we'll also credit you $20 — so your first year comes to $280.
So: $280 the first year, then $300 a year for as long as you stay. That's about $23/month in year one and $25/month after — roughly $3–5 a month more than you pay now, charged once a year rather than monthly.
Two things worth knowing now rather than later:
The charge is annual, not monthly.
Your founding rate is tied to this subscription — if you cancel Moves Plus later and come back, you'd be joining at whatever the rate is then, not $300.
The founding rate is only available through October 15, 2026. Because this switch has a manual step and can take up to one business day, the price you get is the one that's live on the day we complete it — not the day you first write in. If you want the locked $300/yr rate, start the switch a few days before October 15 rather than on it.
What happens to the month you've already paid for
When you cancel with Apple or Google, you'd normally keep access until the end of the month you've already paid for. To move you onto Moves Plus we have to close out that subscription on our side, which ends it early.
That's what the $20 credit is for. Members already on our billing are prorated for unused time. Your Moves Plus subscription starts fresh with us rather than carrying over from the store, so instead of prorating we credit you a full month for the month you're currently in. Whatever's actually left when you switch, you're covered — you can't come out of this behind, and you won't be paying two people for the same month.
The credit sits on your account and comes off your total automatically at checkout when you upgrade to Moves Plus. There's no code to enter and nothing to remember. It's a standing part of switching from app store billing — not a limited-time offer, so it'll still be there whenever you're ready.
Prefer email? You don't have to use the chat. Email us at support@movesapp.com and we'll take it from there — just make sure your message says exactly: I subscribe through Apple / Google and want to upgrade to Moves+!
Step 1 — Cancel Your Subscription
On iPhone or iPad
Open Settings and tap your name at the top
Tap Subscriptions
Tap Moves
Tap Cancel Subscription (you may need to scroll down)
If there's no Cancel button, or you see an expiry date in red, it's already cancelled — you're done with this step.
On Android
Open the Google Play Store
Tap your profile icon, then Payments and subscriptions
Tap Subscriptions, then Moves
Tap Cancel subscription and follow the prompts
Step 2 — Tell the Moves Team you Cancelled
🚨 This step is SUPER important! Head back to the chat in the app and tap "Yes, I cancelled my Apple / Google subscription". That's the bit people skip, and it's the bit we need: we can't see your cancellation instantly, and we won't touch your account until you've told us you're ready.
If you're already emailing us rather than using the chat, just reply with the word CANCELLED and we'll pick it up the same way.
If you're switching close to October 15, this is the step to do straight away. Nothing moves on our side until you send it, and your price is set when we finish the switch.
Step 3 — The Moves Team Handles the Switch
Someone on our team closes out your old subscription, applies your credit, and sends you a checkout link — all in one email message. It's often much quicker, but please allow up to one business day. If you write in outside working hours we'll tell you when to expect it.
It's worth timing this around your next workout, because there's a short window between us closing out the old plan and you checking out where you will temporarily lose access to your workouts.
Step 4 — Purchase Moves Plus on our Website
Open the link our team sends you and it will take you directly to check out. Your $20 credit comes off the total automatically, and workouts and meals are both live again straight away.
Questions we get
Can I keep paying through Apple and just add meals?
Not at the moment — meals are only part of Moves Plus, and Moves Plus is billed by us.
Is there a monthly Moves Plus?
Moves Plus is annual only.
How long does the $300 founding rate last?
For as long as you stay subscribed. It isn't a first-year promotion, it's your price — year two is $300, and so is every year after. You'd lose it by cancelling Moves Plus or by downgrading to the Moves Base membership; pausing is safe. So if you're ever unsure about renewing, talk to us first rather than cancelling.
What if I miss October 15?
Moves Plus is still available at the standard price of $350/year. What you'd lose is the locked rate — only the founding rate stays at $300 year after year, for as long as you stay subscribed.
Can I keep workouts on their own, but pay you instead of Apple?
Yes — $20/month, or $200/year if you'd rather pay annually. Just ask and we'll help!
I cancelled and changed my mind.
Tell us before you check out and we'll get you back onto workouts. If you'd already been switched across you'll need to resubscribe, but we can do that on our own billing so you're not back in the same corner later.
Still stuck?
Reply to the conversation you started from the app, or email support@movesapp.com and we'll pick it up.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com — we're dedicated to making sure you have the best experience possible!