Here’s everything you need to know about billing, access, and managing your Moves App subscription.
Automatic Billing
Your subscription (monthly or yearly) is billed automatically to the payment method you provided on the date you signed up.
Your subscription continues until you choose to cancel.
Full Access While Subscribed
All-Inclusive Access: No matter which plan you pick, you’ll have full access to all features, workouts, and programs while your subscription is active.
Enjoy new workouts, progress tracking, and unique programs designed to help you reach your goals.
Cancellation Policy
Access Until End of Billing Cycle: If you cancel, you’ll still have access for the remainder of your current billing cycle. Learn more here.
After Expiration: Once your subscription ends, access to content is paused, including your completed workouts. Your data isn’t deleted — it stays saved in your account and is restored if you reactivate (see below).
Reactivating: If you restart your subscription later with the same email, your progress and data are preserved. Learn more here. Your workout history, progress, and one-off purchases (e.g., Move Together / Tighter Together challenges) remain saved in your account even after cancellation.
Switching Plans During Reactivation: While reactivating, you can choose between Monthly and Yearly plans to better suit your needs. Learn more here.
Free Trial Cancellation: If you cancel during a free trial, you will retain access to the app and its features until the trial expiration date. You will not be charged as long as the cancellation is completed within the trial period.
Free trials are available to new members only, one per email address. If you've already used your trial previously and are resubscribing, your payment method will be charged immediately at sign-up. No additional trial period will be applied.
Duplicate Subscriptions: Canceling a duplicate subscription, such as one through the Apple App Store, does not affect your direct Moves subscription or your saved data.
To prevent additional charges, ensure you cancel the listing under your Apple subscriptions when restoring access through the Moves App or website.
Fees & Charges
By subscribing, you agree to automatic billing each renewal period.
Subscription fees apply regardless of usage during the billing cycle. This ensures uninterrupted access to all programs and features.
Managing Your Subscription
Open the Moves App → tap Profile → select Manage Subscriptions. You'll be directed to the platform you subscribed through (Apple, Google, or the Moves website), where you can cancel, update your payment method, and review billing history.
💡 If you subscribed through an in-app subscription (Apple App Store or Google Play), you'll manage billing directly with them. Learn how to cancel an Apple/Google subscription →
Switching from an in-app subscription to the website: Wait for your current subscription to expire, then sign up on the Moves website with the same email. Your history, streaks, and progress carry over. Full instructions →
Subscription shows active after you canceled? This is usually a sync delay. Confirm the cancellation in your Apple/Google account settings first, then wait until the day after your end date for billing to fully stop. If it still shows active, contact support@movesapp.com and we'll clear the stale record so you can re-subscribe.
Need help managing your subscription? Our support team is always available to assist you. Contact us at support@movesapp.com!