Canceling your subscription is quick and can be done directly in the app.
Step 1: Check where you subscribed
Open the Moves App
Go to Profile → Manage Subscription
Look under the blue button:
“Made via website” → cancel in Moves
“Made via app store” → cancel via Apple/Google
If You Subscribed Through Moves (Website)
Go to Profile → Manage Subscription
Tap Manage Subscription again
Log into your account
Select Moves Subscription
Tap Cancel Subscription and confirm
If You Subscribed Through Apple or Google
Apple (iOS)
Open Settings
Tap your name → Subscriptions
Select Moves → Cancel Subscription
Google Play (Android)
Open Google Play Store
Tap profile → Payments & subscriptions → Subscriptions
Select Moves → Cancel Subscription
What Happens After You Cancel
Your account will show Pending Cancellation
You’ll keep full access until your next billing date
You will not be charged again
After your billing date, your subscription will end and access will close
Before You Cancel
Subscriptions renew automatically unless canceled
You must cancel at least 24 hours before your renewal date
We’re not able to offer refunds for:
Unused time
Missed cancellations
Change of mind
Accidental purchases
Pause Instead of Canceling
Need a break? You can pause your subscription for 1, 2, or 3 months instead.
You’ll find this option in the same place as cancellation under your subscription settings. Learn more here.
Please note, pause is only available for subscriptions purchased directly through Moves (movesapp.com). If your subscription is managed through the Apple App Store or Google Play, you’ll need to cancel it there and resubscribe when you’re ready to return
FAQs
Q: What happens to my programs or challenges?
If you cancel your subscription, you will lose full access to subscription-based content, including Move Together / Tighter Together challenges. Without an active subscription, you will have view-only access to your purchased challenges and won’t be able to log workouts. One-time purchases or completed challenges tied to your account will remain visible, but interactive features are unavailable until you resubscribe.
Q: What’s the difference between deleting my account and canceling my subscription?
Canceling your subscription: Stops future charges but keeps your account and all historical data. You can return later and pick up where you left off.
Deleting your account: Permanently removes your account and all data, including workout history, subscriptions, and one-time purchases. This action cannot be undone, and it does not automatically cancel billing — you must cancel your subscription separately.
Q: If I cancel and want to come back later, how do I do that?
A: Simply resubscribe using the same email address. Your account and workout history will still be there, so you can pick up right where you left off.
To reactivate, visit movesapp.com, log in with your email address, and follow the instructions under the subscription settings to resume your plan.
Q: Can I pause my subscription instead of canceling?
A: Yes! You can now pause your subscription instead of canceling if you just need a break. The pause option is available in the same Account Manager area under your subscription settings, where you can choose a pause duration of 1 month, 2 months, or 3 months.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we’re dedicated to making sure you have the best experience possible!