Sales are Final
At Moves, we strive to provide a seamless and satisfying experience for all of our users. To maintain transparency, our policy on refunds and cancellations is as follows.
All sales are final. We do not offer refunds or credits for missed or failed subscription cancellations, changes of mind, unused subscription periods, accidental purchases, or any similar reason or event unless required by law to do so.
Managing Unexpected Charges
If you encounter unexpected charges, we recommend double-checking your account details and activity
Access your Moves App account via the website or in-app.
Website: Login on movesapp.com, click your profile photo, then Billing Information.
App: Navigate to the Profile tab, click Manage Subscription, then Billing Information.
Cancellations
The Moves App operates on a subscription basis. Upon purchase, you agree to be billed each billing cycle (monthly or yearly) on the same date that you originally signed up, unless you cancel at least 24 hours prior to the end of the period.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we’re dedicated to making sure you have the best experience possible!