Log in to your account and find your order under Transactions.

Payment processing means we’ve received your payment and we are in the process of accepting it. Before we can accept any payment, we may need to run through a few security checks.

Ready to pick means we’ve accepted your payment. We will send your order to you as soon as possible. For more information, please check our current processing times.

When your order has shipped, you’ll receive a tracking number by email.

If you have any concerns about the status of your order, please select the 'Connect to an agent’ option on chat and we'll look into this asap