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What should I do if something's missing from the box?
What should I do if something's missing from the box?

Something is missing

Kyra avatar
Written by Kyra
Updated over a month ago

If you’ve bought a used item from MPB and find it’s missing something that was in fact listed in the ‘What’s included’ section, please get in touch with our customer support team and we’ll make things right. You can get in touch via the chat button on the bottom right of your screen.

Please note as we buy and sell used items, they won’t always come with all original accessories but we do have a ‘What’s included’ section to clearly list everything that does come with each item. This will list everything that will be included in the box, from lens caps to batteries. We always recommend you double-check this section to make sure the used item you intend on purchasing will include everything that you need.

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