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What should I do if something's missing from the box?
What should I do if something's missing from the box?

Something is missing

Kyra avatar
Written by Kyra
Updated over a week ago

From camera bodies and lenses to accessories and drones, you can find thousands of models on the MPB platform. On each model page, you’ll find a number of items available for purchase used. Each used item will have its own ID number (or SKU). To help you decide between each used item, we’ve added a condition rating, photographs and description.

This description features an ‘includes’ section. The ‘What's in the box’ section will list everything that will be included in the box, from lens caps to batteries. We always recommend you double-check this section to make sure the used item you buy will include everything you need.

If you’ve bought a used item from MPB and find it’s missing something that was in fact listed in the ‘includes’ section, please get in touch with our customer support team and we’ll make things right. You can get in touch via the chat button on the bottom right of your screen.

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