General inquiries

Where can I find support?

When is your team available to help?

Written by Kyra
Updated over a week ago

US HQ Relocation

US office relocation

Written by Kyra
Updated over a week ago

Why has the MPB platform changed?

Changes to our site

Written by Kyra
Updated over a week ago

Feedback on platform updates

Platform/website updates

Written by Kyra
Updated over a week ago

What are the current processing times at MPB?

Update on my sale, cash purchase, trade or return

Written by Kyra
Updated over a week ago

How do I cancel my order?

Cancelling an order

Written by Kyra
Updated over a week ago

Where does MPB operate?

Where our offices are located.

Written by Kyra
Updated over a week ago

Can I collect my order directly from MPB?

Can I collect from your Warehouse?

Written by Kyra
Updated over a week ago

How do I delete my MPB account?

Remove my account/stop receiving emails

Written by Kyra
Updated over a week ago

How do I change my email preferences?

Stop receiving marketing emails

Written by Kyra
Updated over a week ago

How do I change my password?

Change my password

Written by Kyra
Updated over a week ago

I can't log in to my account, how do I reset my password?

Help logging in/resetting password

Written by Kyra
Updated over a week ago

Do you have a physical storefront?

Can I visit MPB to collect an order or browse?

Written by Kyra
Updated over a week ago