When you have added the desired items to your basket, click the ‘basket’ icon on the top right of your screen, after that select ‘Checkout Now’.

You’ll then be prompted to log in or check out as a guest. See the benefits of checking out with an account here.

Next, you will be taken to the checkout page, where you will be prompted to enter the following information:

This will include personal information such as your name, surname, phone number and email address.

The phone number and email address which you enter will be used to provide shipping confirmations and will be shared with the courier for delivery notifications.

Here, you will enter your billing address, which is the address that is tied to your bank card and used for online purchases.

Under shipping details, you can enter the address of which you would like the items to be delivered to.

You can add Extended Product Protection, powered by XCover, to extend our existing free MPB twelve-month warranty for malfunctions and defects for up to three years.

Finally, you can now enter your payment information and relevant payment type.

All payments must be made on MPB. We cannot accept payment over the phone. You can pay with:

Once your order has been placed, you will receive a confirmation email which will instruct on next steps.

Your order will be processed and authorised by your bank. Sometimes we run security checks on transactions. If this happens, you’ll receive a further secure verification link from security-uk@mpb.com.

Items aren't reserved in your basket - to avoid disappointment, we recommend checking out as soon as you're ready.

For your security, MPB does not accept payments over the phone.

If your payment isn’t going through, double-check that your billing address matches the one linked to your card. We recommend checking your banking app or with your bank directly to confirm.

For security reasons, a payment may not be authorised if the billing address does not match that of the card being used.

MPB doesn’t offer in-house financing. However, if you choose PayPal at checkout, you may see PayPal Credit or Pay Later as an option, depending on your PayPal account and eligibility.

PayPal Credit is like a credit card, without the plastic. It’s a credit limit that sits alongside your PayPal account, which you can use for your online purchases.

We offer discounts for NHS, emergency services, military, charity workers, students, and educators. Find them on our Promos page. We don’t offer gift cards or store credit.

If your payment fails, you may still see a pending charge. That’s a temporary hold placed by your bank or payment provider. MPB doesn’t collect these funds, and they usually disappear in 2–3 business days.

This process is handled by your bank or provider — MPB isn’t able to speed it up, but we recommend contacting them directly if the hold lasts more than 2–3 business days.