Thank you for your interest in our series — your comfort is our priority.
The payment you made was for a web subscription, which isn’t linked to your app account.
If you’d like to move your subscription from the Web platform to the App, just follow these simple steps:
Go to the Profile tab inside the App and tap log in.
You’ll see several ways to log in - сhoose the option that is most convenient for you, but keep in mind that if you log in via your Google account, you should choose the Google account that is subscribed to the web platform. If you log in via Facebook or Apple, the same applies.If you choose “Log in with Email”
Make sure to use the same email you used when signing up on the web version.Enter your email and password to access your account and subscription.
🔒If you don’t remember your password:
Tap “Reset Password.”
We’ll send you an email with a reset link.
Please be aware that the email may have ended up in one of the following folders: Junk, Spam, Junk Email, or Archive. Be sure to check these folders if you can’t find the email.
Follow the steps in the email, create a new password, and log right in.
If you experience any issues with progress transfer, please contact our support team — we’ll be happy to help.
Please contact our support team via live chat directly on our website or write to us at support@my-drama.com.
2. We kindly ask you to include the following information with your request:
your user ID from the app (located in the profile settings, next to your coin balance)
your email address associated with the subscription
3. Wait for the answer! We'll let you know when your subscription will be transferred.